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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1915 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the overall performance and speed of the "Uninstall of a Mounted TV/Display up to 55”" service, with users describing the process as effortless and hassle-free. Many appreciate the connectivity aspect, mentioning successful integration with various devices. However, some customers have noted that the service does not include patching holes or packing up items after the uninstall.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,915 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    seemless geek squad install!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad uninstalled a75 in TV AND INSTALLED A 75 IN REPLACEMENT PERFECTLY and got everything up and running in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, the guys were very friendly and knew their jobs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and had to come back after the first TV had to be replaced because of a defect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They know what they are taking about and are great to work with

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Guys - they j=knew what to do and they did a great job. pleasant and clean

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad removed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents quickly dismounted my TV and bracket Very professional and courteous

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick and easy...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers showed up, good job... TV works. Nothing else to say.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service. Arrived on time..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The servicemen arrived on time.. Very professional.. Uninstalled a large heavy plasma television without any problems... Took very little time...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    75” QN90 re-install after painting! Fail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The true Geek Squad only works Tuesday thru Thursday! I had this install scheduled for a Monday and received a rude call from a third party install team member late Sunday night who threatened to cancel my install if I didn’t call back that evening, mind you it’s 8:30 on a Sunday evening. Then tells us he wouldn’t be here until after 5:00pm, ok fine. Then no show! Had to rebook this install with the store manager and wait another week, and we are Total Tech Members I guess that doesn’t get you much anymore. Second install team (Geek Squad) employees did a good job mounting our television back on the wall and hooking up our sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad installed everything very quickly and the set up i got was very good. the entire entertainment system works great !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team mounted and connected my new Sony quickly and everything works amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad team are always impressive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and assistance from the team. But was surprised the service was removed as a courtesy with the paid membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As usual, the Geek Squad did a professional job‼️.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The professionals who set-up my TV did a great job. THANK YOU‼️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They really know there stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys at Geek squad really take care of you and really know there stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job mounting my TV. I will be mounting another TV soon, and will call them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents dismounted my 75” and 65” and put them in the boxes that I provided. They were very courteous and clean and organized. I will use Best Buy Geek Squad to re-mount them in my new home. Thank you Geek Squad Agents!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an excellent job. Quick and efficient. Very personable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad installed my TV - great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great and I would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid stand with a very attractive look.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stand is very solid and has the feature that allows the TV to swivel for viewers sitting at an angle to the stand. Geek squad techs who delivered the TV that I purchased set up the stand which is something I couldn't have done myself. The TV I purchased is a 65 inch screen and fits perfectly on the stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super quick and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, installers and quick turnover. Installers talked to me about which TVs were best and swayed my opinion.

    I would recommend this to a friend
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