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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1915 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the overall performance and speed of the "Uninstall of a Mounted TV/Display up to 55”" service, with users describing the process as effortless and hassle-free. Many appreciate the connectivity aspect, mentioning successful integration with various devices. However, some customers have noted that the service does not include patching holes or packing up items after the uninstall.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,915 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Geek Squad ever!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were so nice and quick!! My 82” TV is beautiful and the picture is so clear!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT JOB - BY GREAT TECH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when my first TV short circuited - it was replaced with no hoops to jump thru -- took about 2 weeks for the replacement to get delivered and installed and set up -- fortunantely were able to watch on first unit -- just bunch of pixels were the wrong color OVER ALL everything worked out fine -- enjoying our new -full pixeled TV -- THANK YOU to the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was so nice. I inform them about Best Buy services and how they mis charge me. Geek squad they will place a ticket and call them to inform they would give me a solution. Geek squad has always been helpful. Best Buy still has not reach out to me about issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad uninstalled my Tv quickly. They were very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An LG TV died and had to be replaced under warranty. The Geek Squad removed the old TV and then installed the new TV. I liked not having to worry about safely handling the 70 lb old TV. I also liked that the Geek Squad would take care of recycling the TV, which is not straightforward for an individual in Anchorage, AK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys were excellent and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was called two days before delivery date to clarify what i wanted done. The rep who was going to be installing the tv suggested he would bring a wall mount in case my original didn't fit. Very proactive thinking. He and his partner were extremely polite, cautious in their work and ensured everything was working before leaving. He even gave me a lesson on how to operate the TV and left his business card in case I had any questions after he left. An excellent experience.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best part of geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing work they came in to apartment took the down put new tv up and did it quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Uninstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with rest of system. Happy with purchase and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John and Jorge installed my 77" Sony OLED. They were so friendly, so efficient, so neat. They kept me notified of what time they were coming. They really wanted me to be happy with its placement and answered my many questions. I am so happy with Total Tech and the Geek Squad. So worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five Stars every time!*****

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work. Geek Squad even went the extra mile to bring me a shipping box for my Sony Bravia for my move. I have had an incredible experience every time. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Geek squad uninstall excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old tv was uninstalled in record time and it was placed inside the original box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos to the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad uninstalled my 48” LG tv and wall mount and carefully packed them in a box that I provided in preparation for my move to a new home. The service was performed quickly snd without incident. All items arrived intact for and ready for reinstallation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought in my replacement TV and then unmounted and took down the defective TV. Then they installed the new TV and made sure it was working properly including use of the remote. They also picked up and took out all the wrapping paper/box, etc to their truck for disposal later. Top notch professional job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very knowledgeable installer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service clean and courteous. Knew what they were doing and provided great suggestions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install Done Right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in unpacked tv. Installed all plugs & cables, then went over all devices for later use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GEEK SQUAD PROVIDED EXCELLENT SERVICE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad staff did an excellent job with two TV installations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    jyjy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, great job, great , would do it again.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Geek squad uninstalled the tf quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly dismounted the TV and placed it in the Storage location

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and hard working. Knowledgeable about the whole process of installing the system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional, Courteous, Excellent Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came in and in less than 10 minutes had our new tv mounted and operational.

    I would recommend this to a friend
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