Customer Ratings & Reviews

Excellent service professional service performance

These guys know their stuff and they are amazing and really fast always polite. Please get them for your sanity. I thank God everyday that I had them realize. I would have to pay a lot of money when i'm moved

Fabulous service and great guys! So personable and educated us on our products and services. Took the best care of our TV's and were more than carefull to be certain they were removed installed with out any damage. They worked well together and made the service experience exceptional!

The agents connected the tv and connected all cable equipment

The team was very professional and helpful. They even took the time to show me how to install the mount at my next duty station overseas.

Used Best Buy’s exchange program to go from a 65 to 77 inch tv. Different crew than the original team that came out. Very friendly and quick.

Excellent job setting up and install and making all connections. Made life simple

Every good tv. Looks every nice average tv. Perfect size.

The Geek Squad agents took the 52” flat screen off the brackets, removed the brackets and removed and separated all of the attached equipment. They left the cables and connectors attached to the hardware for easy reconnection at the new location. Excellent, cheerful agents.

Very professional and knowledgeable. Took time to answered all my questions. Quality service.

The Geek squad did a very professional job of mounting my big screen tv. Very professional.

Geek squad is awesome! They knew what they were doing. Gave me hints on the Tv.

The agent helped me decide the right places for my TVs & hung them neatly. My only problem is that the bedroom Roku isn’t plugged into the wall, but the back of the tv where it only lets me watch 1 hour before it says the tv won’t support the system (it’s the same system I had before the move) or it tells me it’s overheating. I’ve sent messages to his supervisor to get this item fixed but no one has reached back out to me.

THE GEEK SQUAD TEAM DID AN AWESOME JOB TAKING DOWN THE T.V. OFF OF THE WALL....

Called the day before to confirm the appointment. They were running late and called well ahead of time to let me know. Excellent communication

Best buy does a great job!! I buy everything from the,!

The agents that dismounted my TV were professional as I would expect. That is the plus of being a TTM. I don’t like strangers in my home. I have always trusted Best Buy and their employees. They are more than courteous!

Luther led the installation of a 75 inch TV. During the process, he assisted with some internet connectivity issues we have been experiencing, which let to not only a resolution of that, but an overall improvement to our internet speed. Props to him for going above and beyond!

Noah and his big friend were a great team!! They were polite and efficient just as were the first two! I am so impressed with the Geek Squad. Anyone who does not use them are missing a great service

The GeekSquad techs are exceptional! This time I hired them to remove all my electronics and TV because I was having a new carpet installed. Afterward, they came back and put the TV and all electronics back. They are very easygoing and a pleasure to work with!