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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1915 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the overall performance and speed of the "Uninstall of a Mounted TV/Display up to 55”" service, with users describing the process as effortless and hassle-free. Many appreciate the connectivity aspect, mentioning successful integration with various devices. However, some customers have noted that the service does not include patching holes or packing up items after the uninstall.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,915 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job. It was mounted where I wanted it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a very professional job of mounting my big screen tv. Very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installing and mounting tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is awesome! They knew what they were doing. Gave me hints on the Tv.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GREAT WORK BY THE GEEK SQUAD!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD TEAM DID AN AWESOME JOB TAKING DOWN THE T.V. OFF OF THE WALL....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joseph worked with a third party company associated with geek squad. He did an amazing job mounting the tv. Professional and friendly. Very insightful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 75” television removed the wall. The two services people did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly uninstalled my tv for moving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents took the 52” flat screen off the brackets, removed the brackets and removed and separated all of the attached equipment. They left the cables and connectors attached to the hardware for easy reconnection at the new location. Excellent, cheerful agents.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy does a great job!! I buy everything from the,!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why wouldn't you protect your electronics?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys know their stuff and they are amazing and really fast always polite. Please get them for your sanity. I thank God everyday that I had them realize. I would have to pay a lot of money when i'm moved

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New home install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me decide the right places for my TVs & hung them neatly. My only problem is that the bedroom Roku isn’t plugged into the wall, but the back of the tv where it only lets me watch 1 hour before it says the tv won’t support the system (it’s the same system I had before the move) or it tells me it’s overheating. I’ve sent messages to his supervisor to get this item fixed but no one has reached back out to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Uninstalled 50" and installed 55" Toshiba TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Young man was very knowledge and efficient. Definitely would get a raise if I employed him. Would definitely recommend Geek Squad to any one!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was quick and efficient, handled my tv with care.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient, the guys who came were done before I had time to offer them a coke.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture easy set up. Great Apps. Remote easy to use. Works well with Alexa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad efficient,friendly & professional work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luther led the installation of a 75 inch TV. During the process, he assisted with some internet connectivity issues we have been experiencing, which let to not only a resolution of that, but an overall improvement to our internet speed. Props to him for going above and beyond!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Installers were timely for their appointment and installation was efficient and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad dismounted my TV for my move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that dismounted my TV were professional as I would expect. That is the plus of being a TTM. I don’t like strangers in my home. I have always trusted Best Buy and their employees. They are more than courteous!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Couldn't ask for anything more!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount works great! Installer did an outstanding job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKSQUAD TECHS ARE THE BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GeekSquad techs are exceptional! This time I hired them to remove all my electronics and TV because I was having a new carpet installed. Afterward, they came back and put the TV and all electronics back. They are very easygoing and a pleasure to work with!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast and easy and awesome install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed it perfectly, made it look awesome and just right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used Best Buy’s exchange program to go from a 65 to 77 inch tv. Different crew than the original team that came out. Very friendly and quick.

    I would recommend this to a friend
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