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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1915 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the overall performance and speed of the "Uninstall of a Mounted TV/Display up to 55”" service, with users describing the process as effortless and hassle-free. Many appreciate the connectivity aspect, mentioning successful integration with various devices. However, some customers have noted that the service does not include patching holes or packing up items after the uninstall.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,915 reviews
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very professional and helpful. They even took the time to show me how to install the mount at my next duty station overseas.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the Tv and l did an excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad return/drop-off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called the day before to confirm the appointment. They were running late and called well ahead of time to let me know. Excellent communication

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad are the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noah and his big friend were a great team!! They were polite and efficient just as were the first two! I am so impressed with the Geek Squad. Anyone who does not use them are missing a great service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for mounting a 32 inch tv in the bedroom looks great on the wall !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Delivers Every Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has installed two (2) big screen TVs for me and each time they were amazing! Their technological expertise is off the charts! No problem is too difficult for them to handle. Plus, they take the time to explain new technology (to you) and answer any questions one might have.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great very knowledgeable and helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad is reliable; here’s how they can excel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was uninstalled, but techs should make some effort to remove the items from the wall and plug holes…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Unmounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to in mount our TV because we were moving. The team was super professional and thorough with what had to be done. Since we were going from a home to an apartment, they attached the stand for the TV as well. This is second time I used the Geek Squad and I continue to be impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool set of people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three geek squad agents stopped over to take down my old tv and installed the new one. They were all very friendly and showed interest in my big superman and mickey collectibles in my basement. They were all really cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service - Well Worth Having It #2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I consider this part of the Premium Service that I already reviewed because the guys from Geek Squad did it all at the same time. They had to uninstall, remove my existing 52" TV off of the wall, so they could install my new 55" TV onto the wall. Then ensure everything is connected, and works. Then they cleaned up and removed (took away) the uninstalled 52" TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 men and a television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys had the 65" screen TV off the brick wall in a few minutes and placed it on the stand within seconds. Great service! Pleasant young men. Oh... they did leave some drill bits behind though. I found them a day later when I was moving! I need to call to let them know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents swapped defective S95 TV and replaced it with a new one. Took extra time to set it up and make certain the remote was working. Total Tech is a bargain for this sort of thing and I'd recommend it anytime to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales and service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and my wife bought a stove microwave and dishwasher and the sales person was truthful and honest and got us the best deal available im very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every good tv. Looks every nice average tv. Perfect size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered my TV and mounted it above the fireplace. They were professional, set up the TV and showed me all features of the TV. I would certainly use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Uninstalled Home Theater System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was on time, took every precaution to keep us all safe, took careful care of all my components, and were very polite, professional and friendly. They had everything, unmounted, disconnected, carefully packed in all the original boxes and ready for me to move. This service was a GREAT help. Thanks so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Efficient, and Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad installers were scheduled about 1 wk out so Best Buy sent one of their contracted techs. Greg from Sertech Home Improvement came out and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get r done positive attitude!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were on time and went over installation thoroughly before the started. They encountered an issue in the wall, but after brief meeting were able to work around problem and finish up. Great workmanship by both installers!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They unboxed, mounted and installed a 65" tv with sped and expertise.

    I would recommend this to a friend
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