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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1905 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,905 reviews
  • Rated 5 out of 5 stars

    Geek Squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted 2 TV's, connected all devices, recommended better products to solve some issues. Very prompt, courteous and professional. Stayed until everything was resolved. Dusty and Matt were outstanding. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Moment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Team was professional. Called to let me know what time they would be arriving. Completed their assignment without delay and making a mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys not only unistalled my TV and sonos bar, but they wrapped it and put it in the moving box to ensure it would be safe for my move.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this mounting it goes were ever you want it to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing the new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason and Emily were excellent. They were very professional and made some recommendations for streaming we didn't know about. They took time to go over the features with us for the TV and made sure we were good befre they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took down my old TV and mount when I was replacing them. They protected the area well and left everything clean when they finished. Note, they took my old TV to dispose of it but told me they do not take the old mounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was professional, caring and knew what he was doing. He took my tv down and had it back in the box I’m approximately 15 minutes. He also advised me what I needed to do when I moved into my new place. Very professional, knowledgeable and caring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech - horrible phone scheduling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were great and professional. However, scheduling was horrible with 5 different phone calls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men did an excellent job of mounting my TV and hooking everything up. They were exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad successfully removed the TV and mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad successfully removed my 48" TV and mount. The mount was reused in our new home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Efficient Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a cracked tv that needed to be uninstalled from wall mount. The crew came and they were quick and efficient! They mounted a new tv for me as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cesar and Lorenzo worked efficiently and made professional suggestions when they were necessary. They were polite and took good care of our home and equipment. Would definitely request this team for all other TV services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Geek Squad take down two flat screen televisions, in two different cities, as part of relocating our household. The were invariably courteous, knowledgeable, and respectful of our property while completing the work. It was exceptionally easy to coordinate the appointments - work completed quickly with no foul-up's!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad service was really nice. They came to my house within the initial promised window time. They also called when they were heading to my house. They were cordial and efficient. I am highly impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was great. They were helpful in everything and friendly they even brought the garbage outside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such nice guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great! Professional and helpful. If I could i would give them a 5 star review but I got no survey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were wonderful!! They mounted my new 65" tv in my bedroom and moved the old, smaller tv into my exercise room. They were super careful, cleaned up any messes and went out of their way to be extra helpful. Was so happy with everything and LOVE LOVE LOVE my new tvs!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did an outstanding job mounting both TVs. They had to remove a 65" and mount it in the Bedroom and also install an 85" in the dem that replaced the 65". Both locations were perfectly done right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my TV's ready for the move!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were moving and now moving companies refuse to take your TV's down or box them. Therefor we called Geek Squad. We had a great tech, who removed them from the walls, boxed them for us and even labeled them. Job well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a phenomenal job of installing my new 65” TV! They not only installed it but reviewed all the settings with me. Very courteous as well. Would definitely recommend the Geek Squad!

    I would recommend this to a friend