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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1910 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers highly value the overall performance and speed of the "Uninstall of a Mounted TV/Display up to 55”" service, with users describing the process as effortless and hassle-free. Many appreciate the connectivity aspect, mentioning successful integration with various devices. However, some customers have noted that the service does not include patching holes or packing up items after the uninstall.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,910 reviews
  • Rated 5 out of 5 stars

    Tamen - Unmount & Re-install a TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4/24. Tamen, a consummate tech agent, consistently provides great, outstanding customer. Overall, he is an excellent, very knowledgeable, and courteous agent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Hooked Me Up!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV on the wall. I'm older with bifocals, so they worked with the exact location. First they attached the sound bar to the TV and blue toothed it to my iPhone for Sirius XM music. It is awesome!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who came to my house were knowledgeable and courteous. They took the time to explain to me my equipment. I am very happy that I have purchased total tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless. Guys are knowledgeable, nice, and informative. My only complaint is that when installing a new tv, I wish they were given gloves to keep their fingerprints off the screen, but I would recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was efficient, helpful and competent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV, hooked up the sound bar and subwoofer and loaded all my streaming services. They explained the use of the remote to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men did an excellent job of mounting my TV and hooking everything up. They were exceptional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yes all good by the technicians.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes. Well manner and organize. Techs provided good knowledge .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was great. They were helpful in everything and friendly they even brought the garbage outside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such nice guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great! Professional and helpful. If I could i would give them a 5 star review but I got no survey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech - horrible phone scheduling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were great and professional. However, scheduling was horrible with 5 different phone calls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad successfully removed the TV and mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad successfully removed my 48" TV and mount. The mount was reused in our new home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No the agents did not mount my TV. He left it in the living room and had no one to heyhim. My brother and I mounted it on Saturday morning.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service very helpful and knowledgeable patient and understanding. I’m very happy and grateful with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty near perfrct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv install! Guys were knowledgeable, considerate, clean & proficient. Would’ve given a 100% except two weeks after install we “lost tv” totally. When they returned to “repair” turned out it was just loose connection at power block (just plugged in tight enough lol) but took a week to find out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service is invaluable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Quickly unloaded the new TV and unpacked it. Removed my existing TV and using the existing mount but the new LG TV on the wall. Took a few more minutes and set the tv up for use. Geek Squad service is invaluable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Construction help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents unmounted my large tv and moved it to a different place for storage while constuction begings in room removed from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek Squad agents came to pick up a 32 inch TV and replace it with a 40 inch TV. They were knowledgeable and efficient. Love my Total Tech plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this mounting it goes were ever you want it to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad to remove a previously bought 49" LG TV and replace it with a 55" Samsung TV. they were on time for the appointment, very professional and cleaned up after the installation, even used cover-up for their shoes prior to entering my house. They installed the TV just the way I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad exchanged my TVs quickly! Took the old one down and put the new one up hassle and damage free! Having them install is the only way to go!

    I would recommend this to a friend