Customer Ratings & Reviews

I have nothing to dislike. The installers were very professional. After installation one stayed behind to make sure we understood how to use all the equipment. Geek squad is great.

Best Buy communicated several times prior to the appointment. They reconfirmed this was actually an install rather than a disconnect. They showed up on time and very quickly had the mount on the wall and the TV on the mount. Everything is working as expected. Good job guys.

The 55" size is a perfect fit for my somewhat small living room. Though the picture has to deal with the mediocre 720p cable transmission, there are enough programs that supply a better resolution. The 4K HD and its enhancements are spectacular and make the coming Netflix update worthwhile.

Great great service ,very concerned when entering your property amazing service from start to finish

Andrew did a very great job and were friendly i recommend him 100% to anyone who need a Tv mount

The agent uninstalled my TV and how does safely pack it into our moving boxes (which they absolutely did not have to do). They were kind and careful.

The tv already already on the stand was uninstalled and the new tv was installed while uninstalling the home theater was disconnected

The agents were on time, very friendly and professional and installed our 85" TV in record time. I highly recommend their services.

My service from Greek Squad was great! They showed up in the appointment window and worked quickly. The technicians were friendly and knowledgeable. They also maintained social distancing and wrote PPE for the entirety of their stay. Excellent service overall.

Chuck was awesome! Installed our 85" TV very quickly and was great to communicate before and during the process.

Your team did a good job at disconnecting and dismounting my 65” TV which was mounted up on a wall. They very courteous and helpful.

Best Buys Geek Squad is The BEST! Professional, courteous, efficient, competent, clean and tidy. I buy from BB because of the excellent Geek Squad service technicians. 10 out of 10

The tech was quick, efficient. Was very clear in explaining the controls. Very good answering questions,

Reliable, fast and communicate with customers well and informative of what they are doing and the service you are getting so that you understand the process of things they are assisting you with

I would give all 5 stars, but the agent left my tv on the floor, and left my front door wide open. He didn't seem very comfortable or communicate much during the visit. If I didn't have someone with me I wouldn't have been able to pick it up off the floor. The work was timely and efficient.

The service was great,they showed up when they said they would. They were very freindly and polite.

BestBuy came in and unmounted two TV's at one address and then remounted 3 at new address. Unfortunately I had to move TV's themselves, but helped me load them. Was able to get everything done in a single day.

Geek Squad did a great professional, expedient job unmounting my 70” TV and reinstalling the landlords 50” TV!

The World’ Has “Fast Food” Mentality. Geek Squad Still takes The Time & Does it Right. Even if they Must make Up for Other Co-Workers.

The Geek Squad team undo the mount and add a New TV mount in no time. Very professional with their mouth coverd with mask.