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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1915 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers highly value the overall performance and speed of the "Uninstall of a Mounted TV/Display up to 55”" service, with users describing the process as effortless and hassle-free. Many appreciate the connectivity aspect, mentioning successful integration with various devices. However, some customers have noted that the service does not include patching holes or packing up items after the uninstall.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,915 reviews
  • Rated 4 out of 5 stars

    Yes all good by the technicians.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes. Well manner and organize. Techs provided good knowledge .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team undo the mount and add a New TV mount in no time. Very professional with their mouth coverd with mask.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stevew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great,they showed up when they said they would. They were very freindly and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad !! Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time as scheduled , they were knowledgeable and made the service to look so easy. I would use the service again. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived ahead of schedule and called to check if that was okay before arriving. They installed a new wall mount and hung the new TV on the wall and set it up for me, explaining as they did so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came over did an amazing job. They uninstalled my TV from an old mount and remounted it in a new room on a different mount. Quick and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV uninstalled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sold my home and needed to have the tv removed from over the fireplace. The team from Geek Squad took care of it in less than 15 minutes. Quick and easy and no damage to the wall nor the tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent showed up at the time he was suppose to and took my old 55'' tv down and installed the new 55'' tv and sound bar in about 45 minutes. He was very courteous and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad completed an install that third party couldn't get done, claimed they didn't have the right tools. Turns out they didn't even need the tools.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" TV and mount removed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We we're moving and wanted the TV and mount removed from above the fireplace. The Geek Squad were on time and were careful in how to remove bracket from the curved TV. Can't recommend Geek Squad enough because they mounted it on the stone masonry when we purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They put on their nice shoe covers and knew exactly what to do and did it quickly and thoroughly. Install went well and set up also. Could not be more pleased with the professionalism and knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bracket is built like a tank. It was the perfect choice for our 75" Sony TV. I'm going to purchase a second one when the New Sony 2022 mini LED series TV are in-stock for my son's room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Didmount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    T should have had a helper with my old TV; it was not a flat screen model and was very heavy and awkward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't struggle taking down a big TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call Geek Squad and let them do it safely and correctly. They will make sure your walls are protected and that the parts for the reinstall at a new location are all in place. Don't forget to schedule Geek Squad for the reinstall. Get the Total Tech Protection Plan before you begin.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Second Time Around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was actually a reinstall. The Geek Squad did a nice job reinstalling the wall brackets and tv. They also got it working. On;y problem was with the wiring. They got it concealed but within 2 hours the wiring came tumbling down. Geek Squad returned and successfully concealed the wiring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service , connected everything and this tv is 100% better than the Samsung Stuart had a trainee with but he caught on quickly and actually got the Apple TV remote to work .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always professional and knowledgeable and on time and very informative and makes sure your 100% satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would use Geek Squad and Andre again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andre did a great job. I would use him again if given the opportunity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a member it is always a pleasure working with Geek Squad. They are extremely professional, quick and efficient. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colin (BestBuy Warwick) was extremely personable and helpful in coordinating various projects in my new house (wifi mesh and security system) and educating me on the differences between OLED and QLED technology.

    I would recommend this to a friend
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