Customer Ratings & Reviews

They removed my old tv from the wall mount and quickly mounted the new 77" XR A80j in about 20 minutes. Then completed the tv setup in a very short time. The crew was very good and friendly.

They not only uninstalled the old TV and mount, they move the old TV for me and helped me to put the standing base on and secure it in its new place! So happy with this service! Great job!

The agents arrived on time and completed their work quickly and efficiently.

Great knowledgeable, constructive, responsive and respectful people

As always, Best Buy is the best! great communication, friendly and smart staff - no gimmicks!!

Really well qualified and nice and polite technicians uninstalled the defective television and installed the replacement in no time.

These guys came in, took the old broken set down and away. Put up the new one and hooked it up to the PS5, Cable box and whole deal. Very friendly and knowledgeable.

These guys were super, helpful, knowledgeable, tolerant and patient.

I decidd to do the install. The crew was very helpful. I'm pretty handy so i did it. I used the crew to take away my old tv. It was too heavy for me.

They were patient and methodical when they came to my house,I was actually surprised at the care that they put in to my television

They did a fantastic job mounting my TV but I with they would have told me they were going to charge me on the things I could do but thought that when they hooked up my sound bar (I could have done it fine!) but was charged by putting one wire into the back of the tv for $50! Not happy about that! I just wish they would have warned me BEFORE they hooked up something!

The tech that came to the house were fantastic. I never have use the service before. They were on time and very professional, they made sure i was happy with the placement even moved the mount

I signed up for Total Tech Support and it was well worth it. The guys were incredible -- showed up when I needed them (before a flight) and they installed everything on both floors in an hour. Showed me how to use everything before they left. Love these guys!

The Geek Squad removed my defective TV, installed a new TV and reprogrammed my universal remote in an efficient and professional manner. I was completely satisfied with their work and very happy with my new TV.

These guys are always the best. The new tv design did not mount in the correct location, so they had to lower the mount & start over. Fits perfect.

Theae gentlemen came in and asked me exactly how high i wanted. They also asked me where exactly i want it on the wall and which wall. They were very polite & respectful. I would use geek squad anytime.

They did an excellent job, highly recommend them!!

Our TV repair was the easiest tech support that we have ever had.

The Geek Squad workers successfully uninstalled a Samsung TV with a close-to-the-wall mounting device, requiring brute force to dismount it. They were actually nice guys, not brutes, but they got the job done.

We have had them out for multiple installs at this point and they even went out of their way to help me get some items that were out of stock at their location to make sure I had all my stuff set up in time for my house warming party! Much appreciated!