Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1905 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,905 reviews
  • Rated 4 out of 5 stars

    Second Time Around

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was actually a reinstall. The Geek Squad did a nice job reinstalling the wall brackets and tv. They also got it working. On;y problem was with the wiring. They got it concealed but within 2 hours the wiring came tumbling down. Geek Squad returned and successfully concealed the wiring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians were amazing. They took time to explain to me what was happening. They were very friendly. Thanks guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad di a great job mounting my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are always the best. The new tv design did not mount in the correct location, so they had to lower the mount & start over. Fits perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy guy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and response to our requests. The team was courteous and respectful of the home and cleaning up all garbage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They may be geeks, but they know their stuff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys came in, took the old broken set down and away. Put up the new one and hooked it up to the PS5, Cable box and whole deal. Very friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patrick and Eric did a great job installing my TV. Everything went smoothly and better than expected. Thank you guys!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guest service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys were excellent. This survey is so late I do not remember their names but they did introduce themselves before they started working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They removed my old tv from the wall mount and quickly mounted the new 77" XR A80j in about 20 minutes. Then completed the tv setup in a very short time. The crew was very good and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They not only uninstalled the old TV and mount, they move the old TV for me and helped me to put the standing base on and secure it in its new place! So happy with this service! Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Neat work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek sqaud Neatly completed the work. All boxes were also taken out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" TV and mount removed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We we're moving and wanted the TV and mount removed from above the fireplace. The Geek Squad were on time and were careful in how to remove bracket from the curved TV. Can't recommend Geek Squad enough because they mounted it on the stone masonry when we purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional A+ Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service, great communication, quick and fast appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service at Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colin (BestBuy Warwick) was extremely personable and helpful in coordinating various projects in my new house (wifi mesh and security system) and educating me on the differences between OLED and QLED technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't struggle taking down a big TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call Geek Squad and let them do it safely and correctly. They will make sure your walls are protected and that the parts for the reinstall at a new location are all in place. Don't forget to schedule Geek Squad for the reinstall. Get the Total Tech Protection Plan before you begin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that came to the house were fantastic. I never have use the service before. They were on time and very professional, they made sure i was happy with the placement even moved the mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed t.v from mount in 5 minutes but did not replace new one. Excellent nice workers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys did a great job uninstalling my old TV and putting up the new one. Punctual and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don’t have one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes the TV was connected properly . They were excellent in Mounting the Tv. Very diligent in their service. I appreciate it very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from the Geek Squad again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad removed my defective TV, installed a new TV and reprogrammed my universal remote in an efficient and professional manner. I was completely satisfied with their work and very happy with my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad dismounted TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agents dismounted TV- the process was quick and easy

    I would recommend this to a friend