Customer Ratings & Reviews

I just had to take a few minutes to acknowledge the excellent service I received from Geek Squad. Two of your service reps bent over backwards to accommodate me. Their names are Pete (the tech.) and a young lady named Jordan.

These guys were the bomb. Truly amazing. Friends for life now.

Removal of the 65 inch TCL from my articulated mounting bracket was fast and efficient.

The first TV we purchased was too small for wall. The Geek Squad did an excellent job uninstalling our TV mount and replacing it with a stronger TV mount to hold larger TV.

Geek squad team did a perfect job in installing and making sure the tv worked. Highly recommend them.

The Geek Squad was on time and very helpful with taking my 75 ins tv down off the wall.

Sony TV had sound problems from the first week of ownership. Customer service was all over it and made things right with great professionalism. Very satisfied.

They showed up on time answered all the questions that I had about my product and installation service technician was very professional they are part of the reason why I choose Best Buy over other competitors

Geek squad does a awesome job installing all my tv and mounting them on the wall.

The agent's work was excellent. He was very informed and did the work professionally in a short time period of time 5-star rating for Orlando.

Excellent work and assistance for use of equipment what was from another provider.

Great experience. Fast and efficient. I was able to reschedule as needed without issue, and the techs had all their own equipment for the mount.

Geek Squad was great! Do NOT allow for a third party to do anything for you. Insist on the Geek Squad guys. Professional, friendly, and got the job done how we wanted it.

Excellent service, techs were well trained and knowledgeable, came on perfect time and provided service and guidance

The squad completed the task in a short efficient amount of time before leaving making sure I had all my questions answered plua a few suggestions made by the team.

Great setup and mounting of two Samsung LED TVs. Recommend having BestBuy mount all your TVs.

At my age (74) and with the rotator cuffs in both shoulders torn, I was unable to mount my new TV. The installers (2) did one fantastic job. They were on time, knowledgeable, professional, and mannerly in every respect. Thank you guys for a GREAT job.

Geek squad is the best!! Had a lot done to my house. 4 guys pretty much all day, didn’t leave till everything’s working, and I knew how to work it… very professional

Both techs that were here during the initial installation came back for the exchange. Quick and easy as the first. Super professional at all times.

The agents took down the TV above the fireplace mounted to the wall. They did a great job not causing damage to the wall or the TV. They even put the TV back in its original box for me! Highly recommend this service!