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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1910 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers highly value the overall performance and speed of the "Uninstall of a Mounted TV/Display up to 55”" service, with users describing the process as effortless and hassle-free. Many appreciate the connectivity aspect, mentioning successful integration with various devices. However, some customers have noted that the service does not include patching holes or packing up items after the uninstall.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,910 reviews
  • Rated 5 out of 5 stars

    Tv mount removal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team polite and helpful and handled exremely well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad completed the task in a short efficient amount of time before leaving making sure I had all my questions answered plua a few suggestions made by the team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job as always. Very clean and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great Job well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's work was excellent. He was very informed and did the work professionally in a short time period of time 5-star rating for Orlando.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. Fast and efficient. I was able to reschedule as needed without issue, and the techs had all their own equipment for the mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TT3672

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best!! Had a lot done to my house. 4 guys pretty much all day, didn’t leave till everything’s working, and I knew how to work it… very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad uninstalled my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job overall!! Raul was in and out in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    setup was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents where excellent in setting up new tv and removing the existng tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the Best of Buys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! I trust Best Buy Geek Squad with all my Best Buy purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad uninstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad uninstalled a Faulty TV very quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad team did a perfect job in installing and making sure the tv worked. Highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exchange for a factory fault

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both techs that were here during the initial installation came back for the exchange. Quick and easy as the first. Super professional at all times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technicians Were Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and Friendly. Also took the time to answer my questions fully. In addition the shoved an issue with my wireless Sonis Speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and tidy TV dismount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removal of the 65 inch TCL from my articulated mounting bracket was fast and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a great feature of Bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, techs were well trained and knowledgeable, came on perfect time and provided service and guidance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very prepared for the uninstallation. Got the TV packaged and in my car very efficiently. Kept the debris to a minimum. They didn't loose any parts!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Larry B

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time and very helpful with taking my 75 ins tv down off the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that installed my TV was very good. Explained the operation of the set, took away my broken set. He was very knowledgeable and quite pleastant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Uninstalled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents called to let me know they were on there way (which I appreciated). They came in and was finished in less than 10 minutes. I just wish they wouldn’t charge soooo much to do a 8 minute job :-(

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Helper Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were the bomb. Truly amazing. Friends for life now.

    I would recommend this to a friend