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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1910 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers highly value the overall performance and speed of the "Uninstall of a Mounted TV/Display up to 55”" service, with users describing the process as effortless and hassle-free. Many appreciate the connectivity aspect, mentioning successful integration with various devices. However, some customers have noted that the service does not include patching holes or packing up items after the uninstall.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,910 reviews
  • Rated 5 out of 5 stars

    TV Mount service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gavin was super helpful with everything. He and his partner were punctual, welcoming & very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job with tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people that installed tv were great removed old tv and installed new one with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all devices. They also showed me how to use the remote and the streaming services. Very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ismael and his partner were friendly , respectful and professional. I have been without a tv for 6 weeks , they listened and their tone was so sympathetic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new mount didn’t work they came up with a solution on the fly to use the existing one .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were on time very professional and explained all the features in simple terms!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carter and Roy safely removed faulty installation, processed return and set up Geek Squad service to finish job properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier! The guys came in and very professionally did their job. They made me feel like I was the most important person in the world. They were willing to take as much time as necessary to make sure everything was covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David and Luis were incredible! Friendly and experts at what they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Uninstall of a TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn't drop it so good. I provided the box, but what would they have done if I hadn't had one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very knowledgeable and helpful in our situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service provided by geek squad members to uninstall and reinstall the mounted tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got everything set up with no issues and were on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how the tv extends from the wall with enough room to do anything i need to do behind the TV also i can turn it to the right of need be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65” Samsung install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job, very professional. Talented I’m and out in a short period of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was quick, easy and painless. I would recommend geek squad setup any day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time. Very respectful, explained all processes, before mounting the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and professional as usual. Geek Squad reps are always on time and provide great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad uninstalled our TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior to moving, we had our 65” TV uninstalled by Best Buy - the Geek Squad agents were helpful and very quick, We are having 2 TVs mounted by Best Buy in our new home in early October (65” and 75”).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removed and replaced quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were patient and professional. They provided all the pertinent operational information.

    I would recommend this to a friend