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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1915 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers highly value the overall performance and speed of the "Uninstall of a Mounted TV/Display up to 55”" service, with users describing the process as effortless and hassle-free. Many appreciate the connectivity aspect, mentioning successful integration with various devices. However, some customers have noted that the service does not include patching holes or packing up items after the uninstall.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,915 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech service agent installed my new tv and went through all of the apps. He was a great guy and everything is working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removed old TV & installed the new without delay.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery men were very knowledgeable & helpful. They ran thru the basic use of the TV & answered all of my questions in a friendly manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful! They were very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The 2 gentleman were quick and awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman took off my wall mount that I could not take off. Installed the new one the better place. New TV looks awesome the so were the guys who installed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew swapped out tv and setup new one in short time and coached us on operation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, knowledgeable, respectful and quick. What more can you ask for?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed 2 TVs in my new house.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris mounted both TVs in a professional manner. He was clean, polite and quick. I appreciated him and hope all my service calls go just as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very careful of the home and scratches on the wall put the tv back in the box very well. Looked good. No mess or scratches on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad uninstalled the tv .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time . He was very careful taking the tv off the wall and putting it back in the original box . Very professional and helpful .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by Geek Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both of the guys were great. Very friendly and very knowledgeable. Can't say enough good things about them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fabulous job..They were professional, very careful. They are a great asset to BestBuy. With there great service, I call BestBuy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great - hooked everything up and make sure all apps and programs were working before they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Uninstalled My TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent dismounted my tv and accompanying accessories and helped me carefully package it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an wall mount install of two 65” TV’s at our Church. The guys did great job kept the area clean and hauled off the boxes and explained the operation of the new TV’s Thanks!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad was helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the universal stand I purchased on the internet did not work with the TV I had relocated to another room so the reinstall and setup was not performed. I received a credit for the $$ paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Happy Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn’t need to replace TV after all . Some magical tweaking via computer fixed the issue . Again very smart dudes .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that installed my TV was a very, very wonderful person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounted tv removal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get professionals to do the work so you wont break or tear up something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Caring service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad disassembled my tv and hauled it away with all included parts and accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed the old tv from the mount and installed the new tv on the mount and setup everything within 20 minutes

    I would recommend this to a friend
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