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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1915 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the overall performance and speed of the "Uninstall of a Mounted TV/Display up to 55”" service, with users describing the process as effortless and hassle-free. Many appreciate the connectivity aspect, mentioning successful integration with various devices. However, some customers have noted that the service does not include patching holes or packing up items after the uninstall.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,915 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer and dryer installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and professional gentlemen that installed my washer and dryer

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. On time, wore masks and shoe covers. Only took about 5mins and they left me better screws for the remounting of my tv and even carried the tv into the bedroom for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionalism to the highest really impressed by Best Buy service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast and accurate unmounting large screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew were profesionals and had the tsk performed in minutes. I know it would not have been done right with just me doing it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geed squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who did my mounting was great and very responsive to my questions. He found and corrected a surround sound problem. It works the best in 6 years

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Old wall mounted tv removed and new on installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very thorough, careful, clean and courteous. Explained everything he was doing. New tv works perfectly and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BEST BUY ROCKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Purchased 8/2023 and still love it. Great service. Great Tv.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad is thr best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very professional and really fast. He knows his job very well. He did exactly as i wanted it. Thank you.

    I would recommend this to a friend
  • Cons mentioned:
    Completeness

    Rated 5 out of 5 stars

    Uninstalled my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job of uninstalling the tv off the wall. There were not all the screws there to put it back on the base, but they did find some screws to fit it and made it right.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Deinstall of 65" SONY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad deinstalled my SONY 65", boxed it, and stored in basement ahead of family room renovation. They worked neatly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Did a great job mounting my tv to the wall in my living room

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy to install in the space needed with problems

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television was easily installed and done fairly quick. No mess or problems with the install process with the existing wall mount. Cords tied off leaving me with a neater install then before. Crew was friendly and fast, knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad highly recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent communicated clearly with me and was professional, polite, swift and did an amazing job. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great buy!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was flawless and easy. TotalTech is the best. They warranty for two years but the best part I think is that they will install item for free. Worth it right there!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very efficient staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and knowledgeable. Cant say enough good things about them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Recommendation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 65” is a pleasure to watch, perfect clarity and very sleek. The installation went smoothly. The team was professional and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional, friendly and caring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, friendly, professional and caring team who went out of their way to install the TV exactly how I, the customer, wanted it. Thank you Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Old TV gone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team disconnected on old TV which has stopped working. Worked quickly; no mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JASON WAS WONDERFUL, NICE AND RESPECTFUL. AN DID WHAT WAS ASKED OF HIM..WHEN I ASKED TO LOWER TV FROM PREVIOUS MOUNTING HE HAD DID...NO COMPLAINTS ...FRIENDLY ATTITUDE..ATTITUDE MEANS A LOT...PREVIOUS MOUNTING WAS MY FAULT...SO I WANTED IT TO BE MOVED DOWN LOWER...HE GAVE ME OPTION FIRST TIME OF WHERE I WANTED IT TO B..BUT I CHANGED MY MIND...HE LOWERED IT WITH NO HESITANT AND DID A WONDERFUL JOB.. VERY NICE AGENT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dismounting was determined not necessary.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking at the issues, the dismounting and replacement was not necessary. It was a programming issue that was responsible.

    I would recommend this to a friend
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