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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 94 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers love the Civilian Series Case for Samsung Galaxy S20 Ultra 5G for its protective qualities and perfect fit. The color options are also well-received. However, some customers find the case to be a little slick, and a few mentioned concerns about bulkiness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-94 of 94 reviews
  • Rated 5 out of 5 stars

    good case

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy and solid for a smaller phone such as the s20

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    curbside pickup was awesome. The case seems very durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great shock resentment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and stands to dropping effect, must buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good looking

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best looking cases out there hands down.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this case because I really love the color. Only issue I have with it is that it leaves the camera a little vulnerable.

    I would recommend this to a friend
  • Cons mentioned:
    Case grip

    Rated 2 out of 5 stars

    Too slick and doesn't protect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    displeased with orange color, slips on hard surfaces

    No, I would not recommend this to a friend
  • Cons mentioned:
    Case grip

    Rated 1 out of 5 stars

    Bad design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad case, had phone for maybe 2 weeks with this case and dropped not far and screen cracked, if case would have been designed with higher sides the phone would have been fine. Dont buy not worth the money and won't protect you phone

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Appears to provide decent protection to the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A well-built case but the extreme slipperiness kind of negates the protective capabilities. I returned it within 24 hours and bought an OtterBox Defender Pro case.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Low quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super flimsy. Slid of my phone when i put it in my jeans pocket. Not worth the 40 dollars.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not as advertised

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt fit as advertised, for the phone, was too tight.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case does not protect screen at all. I would not buy for Samsung..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good case for the moment and good for on the go case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying a phone as large as the S 20 Ultra, one does not want a case to make it any larger than it has to be. I chose this case because of the cool green color as well as the overall sleekness of the design.

    I would recommend this to a friend
  • Cons mentioned:
    Case grip

    Rated 2 out of 5 stars

    Scratches are really noticeable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This green color really shows off the scratches. Case took a beating from being in my pocket. The price is ridiculous for a piece of plastic

    No, I would not recommend this to a friend
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