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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 72 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are delighted by the Monarch Pro Series Case's durability and design, with many praising its rugged construction and sleek aesthetics. Positive feedback also highlights the high-quality materials and feel of the case. However, some users experienced issues with MagSafe charging compatibility. The case's overall quality is well-received, despite this reported drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 72 reviews
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Not too bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes whole phone too heavy and too bulky if you don’t mine that then cool . I like the UAG pathfinder cases they are much lighter and look the same and also are more affordable.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Magsafe charging

    Rated 3 out of 5 stars

    Magsafe charging

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the look and feel of the case, but did not charge with any of my apple magsafe battery packs. The light on the battery would continuously flash and not charge my phone. Wanted to keep the case but ended up returning it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Rugged and practical

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong and rugged. Also doesn’t make the phone much larger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality. Absolutely recommend to anyone looking into getting this case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new iPhone 16 Max Pros! First time iPhone users here and it was an easy transition from android to iPhone. We love how lightweight they are compared to our Zfolds. So glad we finally made the switch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously got the new phone, husband liked this case on his other phone so wanted it agin!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great and suits my needs. Works on my current charger too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent value for my dollars, very easy to use. Still comfortable to hold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone black case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the black case and Best Buy employee was very experienced and knowledge on product..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protectionfor my phone. Good value for the price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A Short Drop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cracked the firs week it was on. It was a short drop from the chair I was sitting on to the floor.

    No, I would not recommend this to a friend
    • Brand response from Urban Armor Gear Team
      Posted .

      We are sorry to hear that you're experiencing issues with your case. We would love to assist you with submitting a claim. Please reach out to our support team to provide further assistance by sending an email to [email protected]. urbanarmor

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case works well and looks sleek. I give it a 5/5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good seems to be well built and durable will tell over time like the look

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first time trying uag, but has been amazing thus far as my dad works in contradiction and has protected the phone well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Concerned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing has happened, but honestly case does not feel very sturdy. I am concerned how my phone will weather a fall.

    I would recommend this to a friend
    • Brand response from Urban Armor Gear Team
      Posted .

      We're sorry to hear that you're not completely satisfied with your Monarch Pro iPhone 16 Pro Max case. We appreciate your feedback, and we want to reassure you that our product has undergone extensive testing. The case is designed to withstand drops from heights of up to 25 feet (7.6 meters), ensuring your device remains protected even in challenging situations.

      We understand that performance expectations may vary, and we are committed to making sure you have the best experience possible with our products. If you have any further questions or need additional assistance, please do not hesitate to reach out at [email protected] urbanarmor

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Case

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case. The MagSafe is very strong. The wallet that I have from another company sticks very well to the back. Would def recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case for my awesome cellphone i love i just bought one for ,y Samsung 24ultra

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    360 Protection

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been using this product for years on my iPhones. All over protection from drops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case and build like a tank .Maximum protection for my IPhone.Cannot go wrong with this case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case is exactly what I needed to protect my 16 pro max…item is very strong and convenient

    I would recommend this to a friend
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