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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 78 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 85 reviews
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality. Absolutely recommend to anyone looking into getting this case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously got the new phone, husband liked this case on his other phone so wanted it agin!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone black case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the black case and Best Buy employee was very experienced and knowledge on product..

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I expected more

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it seemed kind of thin and didn’t work well with my car’s wireless charging pad so I returned it

    No, I would not recommend this to a friend
    • Brand response from Urban Armor Gear Team
      Posted .

      Hello Jason! Thank you for taking the time to provide feedback on your recent experience with our product. We appreciate your insights and want to let you know that your comments have been forwarded to the appropriate team. Your valuable feedback helps us continue to improve and serve you better.

      Thank you for helping us enhance the product, and please feel free to reach out if you have any further suggestions or concerns. urbanarmor

  • Rated 5 out of 5 stars

    W case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first time trying uag, but has been amazing thus far as my dad works in contradiction and has protected the phone well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protectionfor my phone. Good value for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good seems to be well built and durable will tell over time like the look

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Case

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case. The MagSafe is very strong. The wallet that I have from another company sticks very well to the back. Would def recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    360 Protection

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been using this product for years on my iPhones. All over protection from drops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case and build like a tank .Maximum protection for my IPhone.Cannot go wrong with this case

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A Short Drop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cracked the firs week it was on. It was a short drop from the chair I was sitting on to the floor.

    No, I would not recommend this to a friend
    • Brand response from Urban Armor Gear Team
      Posted .

      We are sorry to hear that you're experiencing issues with your case. We would love to assist you with submitting a claim. Please reach out to our support team to provide further assistance by sending an email to [email protected]. urbanarmor

  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case is exactly what I needed to protect my 16 pro max…item is very strong and convenient

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Concerned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing has happened, but honestly case does not feel very sturdy. I am concerned how my phone will weather a fall.

    I would recommend this to a friend
    • Brand response from Urban Armor Gear Team
      Posted .

      We're sorry to hear that you're not completely satisfied with your Monarch Pro iPhone 16 Pro Max case. We appreciate your feedback, and we want to reassure you that our product has undergone extensive testing. The case is designed to withstand drops from heights of up to 25 feet (7.6 meters), ensuring your device remains protected even in challenging situations.

      We understand that performance expectations may vary, and we are committed to making sure you have the best experience possible with our products. If you have any further questions or need additional assistance, please do not hesitate to reach out at [email protected] urbanarmor

  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very reliable and easy to use. I highly recommend it to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good and it’s always a solid buy when it comes to this brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A win for any iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is just as described definite protection for your phone

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ehhh it’s an old school case

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case protects ok, the magnet is horrible your lucky to get it to even stick to a phone mount

    No, I would not recommend this to a friend
    • Brand response from Urban Armor Gear Team
      Posted .

      Thank you for your feedback. We’re sorry to hear that the magnet didn't meet your expectations. We understand how important a secure mount can be for your phone, and we appreciate your input. Your comments will be shared with our design team to help improve future products. If you’d like assistance with your case or have any questions, please don’t hesitate to reach out at [email protected] urbanarmor

  • Rated 2 out of 5 stars

    MagSafe charging didn’t work with my case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the case. Fits right and looks pretty good BUT on my unit the MagSafe charging didn’t work with the case on. Maybe my case was defective or something but it simply didn’t charge for more than a few seconds with the case on.

    No, I would not recommend this to a friend
    • Brand response from Urban Armor Gear Team
      Posted .

      Hello Peter! We are sorry to hear that you're experiencing an issue with your case.

      We would love to assist you with submitting a claim for your case. Please reach out to our support team so that they can provide further assistance at [email protected] urbanarmor

  • Rated 1 out of 5 stars

    Case did not fit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case must’ve been an early prototype as it was at least 3/8” too long for the phone and phone wouldve dropped out if you had it upright. Was unusable and had to return. Likely a one off issue but wasnt willing to exchange for another and risk same issue so went back to Otterbox, which is horrible with the notch opening for the action button. Just ordered another of these now rhat they have been aroujd long enough to likely have gotten rid of that bad batch as I like the case and used it on a previous model without issue.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced elsewhere I bought better and cheaper I always get the best phone case on before I walk out with new phone

    No, I would not recommend this to a friend
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