Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 46 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the Scout Case for Samsung Galaxy A13 4G, praising its durability and perfect fit. They feel it is a good investment to protect their phone, with one customer saying it's "just what I need to protect my phone for a good price."

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 46 reviews
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    This case goes hard!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard case feels nice, and sturdy. I was easily able to get the phone into the case , and it was not so easy to get it out, and for just $10.80 with a 1 year manufacturer's warranty, it is a good investment to protect your phone, the case does not have cover or protection over the screen of any sort however so i would recommend getting ZAGG - InvisibleShield Glass+ Defense Screen Protection which comes with a limited lifetime warranty. -$10.80

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Fits

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the Samsung Galaxy A13 perfectly. Phone has been dropped since buying case and phone is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This black case is a lifesaver!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent choice to protect your product!

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Buy 'em

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own an old Samsung Galaxy A32 5G. I couldn't find any cases to replace the case I had for the phone. I was very fortunate to find this case at Best Buy. It was an exact fit for my phone. It's real a good sturdy nice looking case. I'm loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Experience purchasing new Samsung Galaxy A13 phone

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my Samsung Galaxy A13 on 12/9/2022 (after accidentally damaging my old Samsung Galaxy 10A while trying to switch the new SIM card in switching to Consumer Cellular service--i thout i plaaced the SIM card in thd wrong way- since the phone service wouldn't turn on and the old phone was charged, and i pulled the SIM card device back out from my old phone but the sim card chip seemed to have disappeared [when it had actually flipped into the air upon my pulling out the SIM card device and fell somewhere on the floor without my seeing i t happen]. I tried to shake the SIM card chip out of my old phone but it wouldn't come out cause it wasn't actually in there. To try to find the SIM card chip inside of my old phone, i thought i had to open it to where the battery was stored and usdd a razor blade to loosen the phone crevice and pryed it open, but the new SIM card wasn't in there. I finally looked around on the floor and found the new SIM card chip. It was too late, i had damaged the phone frame irrevocably (per some tech repair shops i visited that didn't have the part to repair my old phone + they said it would be more cost effective to purchase a new phone). While purchasing my new Samsung phone at Pentagon City Best Buy, i was helped by associates, Andrew, Kenny, another associate, an Samsung Tech, Johnathan, who were extremely professional, competent, highly knowledgeable, patient, kind + very helpful and gracious to me as their customer. The Samsung Tech associate, Johnathan additionally went out of his way to help me in trying to transfer my pictures + downloads from my danaged phone to my newly purchased Samsung Galaxy A13 phone useing some a high tech equipment procedure. Unfortunately, he determined and informed me my old phone was so damaged, it could not be done that way. I am so grateful to Johnathan for thinking of me and taking the initiative to try to help me in this way. I am getting used to my new Samsung Galaxy A13 phone, which is a very high quality phone. YOUR WEBSITE USER FRIENDLINESS IS NOT USER FRIENDLY IN TRYING TO MAKE A PURCHASE REVIEW + IN RECEIVING VERIFICATION CODES WHEN ADDIITIINAL ONES ARE NEEDED TO BE RQUESTEDD + AREN'T RECIEVDD BY USER IN "VERIFYING USERES EMAIL ADDRESS."

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Case

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good i got it for my husband and it worked really well i liked it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case works perfectly. Protects my phone and keeps things safe for me in my pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product just what I need to protect my phone for a good price

    I would recommend this to a friend
  • Pros mentioned:
    Sturdiness

    Rated 5 out of 5 stars

    Great case for the price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid case with excellent durability...............

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a Good Time

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly, this phone is too heavy for my arthritic hands. It's definitely for those people who have too much time on their hands so waste that time scrolling up, down & sideways. This phone goes to sleep within 3 seconds if I'm not touching it. I had to buy new chargers which sucked. The worst thing is I've not been able to transfer my photos or documents, that blows.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Cell phone protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case to protect the Samsung cell phone.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Price

    Rated 5 out of 5 stars

    Phone case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great deal. I bought this for my son’s phone you can’t beat the price and it’s a pretty solid case. I highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best midpriced smartphone I could find. Priority was memory & storage for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fred & Ruth

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for husband who doesn't need all the bells and whistles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eactly what I needed to protect my husbands phone if dropped

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Very happy with this product.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the case for about a month and I'm pleased with it so far. Nice fit with the phone, sturdy construction, and is exactly what i was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    AC

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is very nice and durable..It was difficult finding a case in the stores .Went to Best Buy and I couldn’t believe the quality for the price..

    I would recommend this to a friend
  • Pros mentioned:
    Sturdiness

    Rated 5 out of 5 stars

    Nice Sturdy Case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This case is very sturdy and appears that it will protect the phone if dropped.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Fits great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what more could i ask, fits my phone perfect. (Just filling out the 50 characters.)

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Case works for value.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has saved my phone many of times. Have had this case 2 times. Works well.

    I would recommend this to a friend
Sponsored