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Customer Ratings & Reviews

Ultimate Ears - WONDERBOOM Portable Bluetooth Speaker - Stone Gray-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 3341 reviews

97%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 24 Reviews
  • Rating: 1 out of 5 stars

    Nice while it lasted

    Posted
    SUPman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Purchased this on 7/29/18 and now on 9/4/18 the speaker is faulty. I picked this instead of the Bose only because it had a place to hook the speaker to my SUP. The speaker sounds great. I like the ease of the buttons. However, the speaker got wet once. I repeat. The waterproof speaker got wet once and now is possessed. The volume randomly turns up on its own and doesn't stop so that you end up with a constant beeping noise. The double tap of the ue doesn't skip songs anymore. Seriously... this speaker is a piece of junk and only decent if you plan on never getting it wet ever.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    It wont charge!

    Posted
    mcdrc
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So this thing is awesome for a little speaker.Used it for couple times until the battery die and when I tried to charged it wont charge. I know it's not the charger which is the USB that comes with it and it charge fine on my phone.But this thing wont charge at all!! This is disappointing.Dont waste your money!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not what I expected

    Posted
    JHK2005
    • My Best Buy® Elite MemberElite Member

    I love the size and the look of the speaker but the battery life is not 10 hours like the box says. The 1st speaker I purchased lasted 3 hours with a full charge. I returned this after having it for 2 days thinking something was wrong with it. BB is always great with swapping anything out. I got home with the new speaker, charged it all night and it did not even last 3 hours. Will be returning and purchasing a different speaker.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Good speaker horrible customer service

    Posted
    Timothy

    Bungee broke after about 2 months made a warranty claim. Had to call atleast 5 times for confirmation. finally got a return label, email saying they released new speaker “for shipping”. Have contacted them by email several times and all i get is your product will be shipped shortly. What a joke. Over a month now and still did not recieve replacement. Just a bad company to deal with. Speaker was pretty good.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Poor Connectivity

    Posted
    Brandon
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this speaker to take to the pool and in the golf cart. I ended up returning it after 1 use because it would not stay connected to my iPhone. the connectivity issues existed while playing downloaded music from my phone as well as when streaming music. Overall the speaker sounded average when working but I ended up going with a slightly larger sony speaker that has worked out much better.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Have trouble making Bluetooth connection work

    Posted
    Lenny
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    There have been times when the Bluetooth connection is easily established, but other times when I takes many many attempts. And the speaker has to be turned on first. (We have another Bluetooth speaker that automatically turns itself on when trying to connect to it.)

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Nice sounding speaker, but cheaply made

    Posted
    NastyNorm
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    49 days after purchasing this great sounding speaker, it starts to rattle. Don't know why, it's a sealed speaker (no visible screws). Can't return or exchange as my 45 days are up. Do not buy this garbage.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not My Favorite

    Posted
    RenzRenz
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The Wonderboom is loud but it is not the best. When the volume is turned all the way up the sound coming from the Wonderboom is terrible, a whole lot of static sound.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    is what it is

    Posted
    uptonogood211
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    not the loudest quality is good but sound beeds help very quiet and the fact theres no app use for this and u cant adjust anything and it is what it is sucks not cool maybe if i got it for free

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Can't get it to work

    Posted
    EaF39
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought one a month or so before I bought this last one and it's not working now. Can't get it to sync with my MacBook Pro. The first one worked just fine.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Didn't work!

    Posted
    OIB2018
    • Verified PurchaserVerified Purchase

    Ordered for my son for Christmas-would not charge or turn on! Returned to the store but they did not have another to replace it-so had to look elsewhere!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    UE Wonderboom

    Posted
    Elsto
    • My Best Buy® MemberMember

    Two word, user UNFRIENDLY. No instructions, buttons obscure, battery buried deep in its belly. I returned it.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not for water.

    Posted
    Member2015
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Bought it and used it in the shower that same day and it's lagging already for 1st time using it. So I had to returned it.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not recommended

    Posted
    soram
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    It's very poor speaker with very poor sound quality. I returned it and got JBL flip4 which is best

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Would not recommend

    Posted
    Kodak
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I took mine back ASAP after the speaker kept cracking and popping even on minimum volume.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    PTNIK

    Posted
    Paula
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We returned item due to the fact that it was not able to sync with all bluetooth devices.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    It doesnt charge up properly

    Posted
    Malkit
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It doesnt charge up now. It charged up only once when purchased and now not charging anymore!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Negative experience

    Posted
    Salvatore
    • Verified PurchaserVerified Purchase

    This device did not come with instructions and setting it up was frustrating. It was not user friendly.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    didn't work well

    Posted
    jack
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    difficult to get speakers to work together,unable to tell if batterry was charged. Sounded good.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Distorted at Loud Volue

    Posted
    Apes
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This gets very distorted at loud volumes, ending up returning

    No, I would not recommend this to a friend