Customer Ratings & Reviews

I can always count on the Geek Squad to get the job done, and done well!!!

Geek Squad came out and hooked me up with an amazing job and hid all if my cables and moved all of my equipment to the basement. I had a lot of work done so it took them 2 days but the results are amazing everything functions how it is supposed to.

great mount price was reasonable 83inch tv hangs nicely on the wall

The initial service left a bad impression as a damaged TV was installed and the old one wasn’t removed. The second installer Sean was great and provided exceptional service. After he was unable to remove the old TV I was still frustrated. Mike the field manager then got ahold of me and quickly resolved the issue and got the old TV removed. Mike and Sean were great and the 5 stars is for them. Thanks for the continuous follow ups jumping on the issues. Would recommend those two for future services.

Geek squad did an amazing job with the insalation.

The agents were punctual and they mounted my tv properly.They did there job very well.

The team did and excellent job in the installation and in their explanation of the operation of the set.

Best picture quality , HDR are amazing. Make sure get a separate sound bar to go with this tv. Original speaker are…..

Geek squad is perfect. TV is beautiful and installation is seamless. Very very happy with the TV and service.

The geek squad installed my new tv 5 years ago so I figured why not have them uninstall it. The team that removed the large tv from my wall was friendly fast and efficient. I would use the again.

The squad hung and connected my, 85" TV in a few minutes I was watching my new TV. Good installation. Clean and neat. Great guys.

The two Geek Squad gentlemen changed out the TVs in a very professional manner. Neat, clean, and efficient. Job well done!

The guys were great! They were on time and dismounted the tv and sound bar,

The agents delivered and mounted my TV quickly and connected all my devices perfectly and made sure everything was working before leaving the house

We exchanged a LG tv for a Sony due to reception issues with broadcast signals-The Sony has a built in processor to bring the signal up to 4K which really made a difference.Upon learning that the Sony was the Fix for the issue -we had the Team exchange the items out- they removed the LG and installed the Sony- No fuss and we are very happy with the results. The store staff & tech's understanding of the issue-and help allowed us to experience a smooth return,and upgrade with VERY LITTLE FUSS - we did not have to bring it back-They came and did the exchange in House. Again we are very satisfied with Best Buy's store staff-tech group.

The agents mounted the new 55 inch Sony tv and connected it with all devices. The process of exchanging the 48 inch television took about 20 minutes.

The installer showed me all the functions of the replacement TV, then had me perform the functions. My first choice TV turned out to be incompatible with my satellite wiring ☹️, but the replacement TV is decent.

The Geek Squad mounted our new 75 inch Samsung television with a pull out mount and we absolutely love it. As has been our consistent experience the Geek Squad geeks were professional, friendly, did great work, demonstrated how to use the mount and just great guys. We love the Geek Squad!

Excellent removal of tv that failed after one day and installation of replacement tv

The agents were courteous, professional, and answered all my questions. Wouldn’t hesitate to have them come back.