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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1915 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the overall performance and speed of the "Uninstall of a Mounted TV/Display up to 55”" service, with users describing the process as effortless and hassle-free. Many appreciate the connectivity aspect, mentioning successful integration with various devices. However, some customers have noted that the service does not include patching holes or packing up items after the uninstall.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,915 reviews
  • Rated 5 out of 5 stars

    Geek Squad Gets the Job Done Right, AGAIN!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted our new 75 inch Samsung television with a pull out mount and we absolutely love it. As has been our consistent experience the Geek Squad geeks were professional, friendly, did great work, demonstrated how to use the mount and just great guys. We love the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large TV removal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my new tv 5 years ago so I figured why not have them uninstall it. The team that removed the large tv from my wall was friendly fast and efficient. I would use the again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great install job. I am really pleased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installer did an excellent job on my install, clean up and consultation. It was work the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad employee that came to install was amazing. He was very knowledgeable. He also called ahead of time to ask what the wall was made of and informed me that he could only install tilt mounts (different Best Buy employee on phone did not mention this when I booked my appointment and bought a full rotation mount therefore I had a mount that Best Buy was not allowed to install since my wall was plaster). Geek squad installer brought a tilt mount with him and installed that one on the spot. Geek squad installer was amazing. Best Buy needs to work on ensuring the reps that handle sales are as knowledgeable as their installers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my tv and made sure everything was working perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mount 83 in tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great mount price was reasonable 83inch tv hangs nicely on the wall

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Geed Squad installed TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents unmounted our old TV and mounted the new one and made sure all of our current connections worked.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Uninstalled and installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did exactly what they were hired to do! Good service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad personnel are trained to do the job! No guessing!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast service and easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and didn’t it super fast. Love these guys. Everything was cleaned up and taken away fast. Great service and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold my house and needed to take the TVs off the wall and put back on the stands. The gentleman that came were very professional and so quick!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TV Removal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad associates uninstalled and removed my oid TV with minimum disruption and confusion.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast Quality Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were in and out in record time and did an excellent job installing my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Into TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast efficient and professional and they downloaded all our apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an amazing job with the insalation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are incredible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were courteous, professional, and answered all my questions. Wouldn’t hesitate to have them come back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the bomb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold my house and scheduled an appointment with the geek squad. Nice and easy came home and both 86 in tvs were off the wall along with all my speakers and stereo equipment. In a nice neat area all ready for me to box up for the move. In a couple of months they get to put back up in the new house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time and extremely helpful. They completed the required task quickly and efficiently. I will definitely use Geek Squad again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the Geek Squad team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the GeekSquad! Such good guys! Appreciate their smarts & professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install appointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men came on time and went right to work taking my tv down to replace bracket. It wasn't going to be a good install with my wall, so they put the tv back on the old bracket. They said for me to return the new bracket. I told them they could have the bracket. To my surprise, they returned the bracket and credited my account! It was a complete surprise, but what a nice thing for them to have done! I am very happy with them and the Geek Squad! Yay!

    I would recommend this to a friend
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