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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1915 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the overall performance and speed of the "Uninstall of a Mounted TV/Display up to 55”" service, with users describing the process as effortless and hassle-free. Many appreciate the connectivity aspect, mentioning successful integration with various devices. However, some customers have noted that the service does not include patching holes or packing up items after the uninstall.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,915 reviews
  • Rated 5 out of 5 stars

    Rating self explanatory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was defective and replaced with another. Was under warranty. Even the part which was to be replaced was broken, hence, resulted in a new TV

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for new TV and had the Geek Squad install it. Works great and allows you to pull the TV away from the wall if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very timely and proffesional courteous and respectful of my property

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TV uninstalled for moving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was uninstalled from the wall and placed back into the box in preparation for moving to a new home. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad was perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the TV brand and deal we received on it. Perfect picture

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad did the install quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents completed all of the installation without any errors/

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice pictures from any tilt or angle..sone blurring..good pucure modes...sound quality is weak point..best buy service is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad unistalled my TV for my move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad kept me informed of their service arrival time and showed up as expected. They uninstalled my 65" TV, sound bar and bracket and boxed everything up for my move. I did supply the original boxes. The team cleaned up everything and completed the task inside of an hour. Great, professional service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service. The staff was efficient and helpful. They were friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Apartment tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service. Tv looks amazing!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Friendli, professional instsllation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient installation. Polite and attentive to our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removal of 75" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came out and took care of business quickly if i could give those guys 10 stars i would..

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived early and got the job done fast. Great experience!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad did a great job unmounting my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was worth every bit to have the Geek Squad remove my 65" TV and bundle everything for me. The guys were friendly, professional, skilled and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a 75 inch TV on the recommendation of the Best Buy IHC (in home consult) guy that came to our house and measured and recommended what we should buy. Huge mistake but that is for another review. The 75inch was installed without any problems at all, it just looked completely ridiculous for the space we were putting it in. So GeekSquad came out and took it down and reinstalled a 65 inch for us. No problems with either install or the removal of the 75 inch. The guys were great. Super friendly, knowledgeable, did a really professional job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five star review for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are polite, knowledgeable and efficient. I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Self

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great work...very professional. thank you for your assist

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ĺlllllllllllllloooooooovvvvvvveeeeeeeww iiiiittttt!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Questionable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i actually got the service i paid for the techs were great. The problem was Best Buy kept canceling the appointments just before they were to arrive. The phone person in Mexico was no help at all. Thankfully you have a great store manager (Brian) in Quakertown PA. He was able to get someone to my house to do the uninstall. You need to have a better phone system so that you can talk to the actual store you are doing business with.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad tv adjustments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came and adjusted my new tv they were awesome

    I would recommend this to a friend
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