Customer Ratings & Reviews

We were moving & needed our 75 TV dismounted (we’d used Best Buy to mount). Service was on time, communication was great & individuals were professional. We will use BB to mount two TV’s in our new home! Just makes sense!

The geek squad at the bradley facility are the best, very professional and knowledgeable, on time. They are the best!

The Geek Squad guys were great and they worked hard to set up the receiver and new TV. They also took down the old one and put this one up. Most things were good but the receiver disconnected from the control as was predicted by the squad guys. When I called the Geek Squad help line the guy was NOT helpful and even condescending and eventually call Xfinity for help. But I am keeping the service for future needs.

The guys didn’t let us down. Great job and we will use again.

Works great just the way i expected Looks good works good

The technicians were very professional, they were very well equipped with all the tools needed such as measuring tape, stud finder, a level,etc. They were experienced and did a great job. They were also very neat and wore booties. I felt very confident in their service and will hire the Geek Squad to install my TV’s again.

the guys who installed the tvs knew what they were doing

They did a good job rewiring the Sound bar and the TV.

Unfortunately I had to return a TV.. as always The geek squad is very professional and very neat they just have the best attitude.. thank you geek squad

The gentlemen that came were respectful and did not leave any mess at all. They were helpful in packing our tv for a move. Definitely worth buying

Customer service was great. Charles Burrows did an outstanding job with the adjustment of my TV stand. He did a good job with clean up.

Awesome on point; absolutely amazing my communication skills and scheduling. Very astute and respectful and awesome. Highly recommend letting the pro’s do the install

THey do great work and the installation was as always super

I use the Geek squad pretty often and each time they are friendly and knowledgeable. I am very satisfied every time.

Quick and easy, expert help. Swap of TV turned out to be great decision..higher quality performance (screen appearance is very good).

Perfect and quick install. Many installs and same wonderful service each and every time. Thank you geek Squad!

They were fast and excellent. I like they Work....

The agents arrived on time, were professional and friendly. They took my 65 inch TV off the wall and packed it in the TV box.

There was a problem with sound bar that led to another problem but Best Buy replaced the TV (which had gotten the screen scratched when we tried to get sound bar working ourselves and reconnected it without complaint! They were very responsive and fair!

Actually a quality control check and/or replacement on a Sony TV. Tech agreed something wasn't right, and had the new one up and adjusted in no time. Also took the time to explain some of the hundreds of Sony settings