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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1910 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers highly value the overall performance and speed of the "Uninstall of a Mounted TV/Display up to 55”" service, with users describing the process as effortless and hassle-free. Many appreciate the connectivity aspect, mentioning successful integration with various devices. However, some customers have noted that the service does not include patching holes or packing up items after the uninstall.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,910 reviews
  • Rated 5 out of 5 stars

    Love my new TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were wonderful!! They mounted my new 65" tv in my bedroom and moved the old, smaller tv into my exercise room. They were super careful, cleaned up any messes and went out of their way to be extra helpful. Was so happy with everything and LOVE LOVE LOVE my new tvs!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agents mounted my 75” TV and connected all dev

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Communication on arrival time, and in mounting TV exactly the way I wanted it. They even made sure to connect the HDMI cable to the output that allowed the TV Play the flat against the wall. Really good customer service and care that the customer was happy with the product and the mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cesar and Lorenzo worked efficiently and made professional suggestions when they were necessary. They were polite and took good care of our home and equipment. Would definitely request this team for all other TV services.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    UNINSTALL SWITCH SAMSUNG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    QUICK, FAST EFFICIENT.......NEW TV UP AND RUNNING IN NO TIME.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Moment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Team was professional. Called to let me know what time they would be arriving. Completed their assignment without delay and making a mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad service was really nice. They came to my house within the initial promised window time. They also called when they were heading to my house. They were cordial and efficient. I am highly impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and I could not have asked for more friendly and professional people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad took down my outdoor tv and stored it for us until spring. He was profession and courteous as always. John Anderson

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my TV's ready for the move!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were moving and now moving companies refuse to take your TV's down or box them. Therefor we called Geek Squad. We had a great tech, who removed them from the walls, boxed them for us and even labeled them. Job well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply Top Notch Installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Crew dismounted my Older Samsung TV and Mounted the Sony TV. The added assistance in set up was the Superior service Award. They made sure the supporting cast (4K player, cable box, apple tv box and Bose Soundbar) were working well with the remote before leaving. Thanks Synergy Squad !!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys not only unistalled my TV and sonos bar, but they wrapped it and put it in the moving box to ensure it would be safe for my move.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did an outstanding job mounting both TVs. They had to remove a 65" and mount it in the Bedroom and also install an 85" in the dem that replaced the 65". Both locations were perfectly done right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The “Squad”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The “Squad” came to my house and uninstalled my tv’s in squad fashion. They worked as a unit while one drilled another grabbed drill bits out the bag as two others managed safely brining my 85” tv down off the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & easy, very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys were great and re-mounted our TV in wonderful fashion - very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a phenomenal job of installing my new 65” TV! They not only installed it but reviewed all the settings with me. Very courteous as well. Would definitely recommend the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Efficient Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a cracked tv that needed to be uninstalled from wall mount. The crew came and they were quick and efficient! They mounted a new tv for me as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st class service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were professional and worked quickly and quietly getting the job done. 1st class service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation is well worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew arrived within the expected window and phoned ahead to give an exact arrival time. They were very courteous and quickly had our 77" TV mounted up on the wall. Very professional. Glad I didn't try to do this myself.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outstanding results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert service, courteous and efficient. Large installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Uninstalled TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional , friendly , caring about taking down our outside TV. He cleaned up any mess he made and thanks us for being Best Buy customers . Will use them again. Thank you Best Buy.

    I would recommend this to a friend