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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1910 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers highly value the overall performance and speed of the "Uninstall of a Mounted TV/Display up to 55”" service, with users describing the process as effortless and hassle-free. Many appreciate the connectivity aspect, mentioning successful integration with various devices. However, some customers have noted that the service does not include patching holes or packing up items after the uninstall.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,910 reviews
  • Rated 5 out of 5 stars

    65" TV and mount removed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We we're moving and wanted the TV and mount removed from above the fireplace. The Geek Squad were on time and were careful in how to remove bracket from the curved TV. Can't recommend Geek Squad enough because they mounted it on the stone masonry when we purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service , connected everything and this tv is 100% better than the Samsung Stuart had a trainee with but he caught on quickly and actually got the Apple TV remote to work .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Second Time Around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was actually a reinstall. The Geek Squad did a nice job reinstalling the wall brackets and tv. They also got it working. On;y problem was with the wiring. They got it concealed but within 2 hours the wiring came tumbling down. Geek Squad returned and successfully concealed the wiring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't struggle taking down a big TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call Geek Squad and let them do it safely and correctly. They will make sure your walls are protected and that the parts for the reinstall at a new location are all in place. Don't forget to schedule Geek Squad for the reinstall. Get the Total Tech Protection Plan before you begin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    n/a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really well qualified and nice and polite technicians uninstalled the defective television and installed the replacement in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, The geek squad were professional and friendly and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad uninstalled Tv and Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and friendly. Did exactly what was required

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were patient and methodical when they came to my house,I was actually surprised at the care that they put in to my television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They removed my old tv from the wall mount and quickly mounted the new 77" XR A80j in about 20 minutes. Then completed the tv setup in a very short time. The crew was very good and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colin (BestBuy Warwick) was extremely personable and helpful in coordinating various projects in my new house (wifi mesh and security system) and educating me on the differences between OLED and QLED technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large TV removal and Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were prompt, polite, knowledgeable and very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They not only uninstalled the old TV and mount, they move the old TV for me and helped me to put the standing base on and secure it in its new place! So happy with this service! Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers removed my old TV and installed the new one very efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely arrival, very polite and fast! Great service, thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decidd to do the install. The crew was very helpful. I'm pretty handy so i did it. I used the crew to take away my old tv. It was too heavy for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They may be geeks, but they know their stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys came in, took the old broken set down and away. Put up the new one and hooked it up to the PS5, Cable box and whole deal. Very friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv removal and installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They removed and re-installed the tv's next door in our new home. Done a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They performed the job with no problems. I would recommend them anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad di a great job mounting my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are always the best. The new tv design did not mount in the correct location, so they had to lower the mount & start over. Fits perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that came to the house were fantastic. I never have use the service before. They were on time and very professional, they made sure i was happy with the placement even moved the mount

    I would recommend this to a friend