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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1915 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the overall performance and speed of the "Uninstall of a Mounted TV/Display up to 55”" service, with users describing the process as effortless and hassle-free. Many appreciate the connectivity aspect, mentioning successful integration with various devices. However, some customers have noted that the service does not include patching holes or packing up items after the uninstall.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,915 reviews
  • Rated 5 out of 5 stars

    Geek squad were fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, The geek squad were professional and friendly and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geek squad guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guys always have done a great job for me. I’ve use them several times for mounting 40 in up to 82 in TVs and always consistently good! They are the only ones I like to use. And friendly too..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guest service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys were excellent. This survey is so late I do not remember their names but they did introduce themselves before they started working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things went Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John and Brandon has to come to me house three times to get the job done. Not because of them but because of the builder. They were real troopers and wanted to make sure the job was done right and the finish product was what I wanted! They were great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv removal and installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They removed and re-installed the tv's next door in our new home. Done a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers removed my old TV and installed the new one very efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians arrived on time and took down a TCL Roku tv that stopped working after 3 days. They were safe and professional and additionally Bryan was able to consolidate my next 2 appointments into one. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    The uninstall was done properly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians arrived on time and did the uninstall in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians were amazing. They took time to explain to me what was happening. They were very friendly. Thanks guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad uninstalled Tv and Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and friendly. Did exactly what was required

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and response to our requests. The team was courteous and respectful of the home and cleaning up all garbage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large TV removal and Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were prompt, polite, knowledgeable and very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed this sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and timely work! Really appreciated the team’s clean, professional work. We will use the Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely arrival, very polite and fast! Great service, thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched out TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed my old TV hooked up the new television. The “old” TV was a Sony that only lasted 11 months. He was right on time and answered all my questions . The service was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patrick and Eric did a great job installing my TV. Everything went smoothly and better than expected. Thank you guys!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    none

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They performed the job with no problems. I would recommend them anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent I had no problem at all everything was fantastic Everything sounds just like The movie theater you can hear the quality sound of my television and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They done a great job, very courteous, and willing to do more than was expected. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took care on removing my existing tv from the mount and installing a new one. Connected everything that need to be reconnected and kept the cords nice and clean behind the mount.

    I would recommend this to a friend
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