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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1915 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers highly value the overall performance and speed of the "Uninstall of a Mounted TV/Display up to 55”" service, with users describing the process as effortless and hassle-free. Many appreciate the connectivity aspect, mentioning successful integration with various devices. However, some customers have noted that the service does not include patching holes or packing up items after the uninstall.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,915 reviews
  • Rated 5 out of 5 stars

    Great job and value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a perfect job. Today’s big flat screens are not necessarily heavy, but they are too big to handle with one person. And wiring was in walls. Perfect job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful guys, polite, knowledgeable, friendly. Made appropriate suggestions. Phil and Alex - a good team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv swap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleasant young man, direct and to the point. Now waiting for the next group to setup receiver & universal remote

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed t.v from mount in 5 minutes but did not replace new one. Excellent nice workers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad comes through again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had good luck with them. This time they took it up a notch. Had an existing mount already on the wall from a pre-existing unit. The new units mounting holes did not match up...no problem. They took the mount off the wall, drilled new holes...installation complete!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional A+ Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service, great communication, quick and fast appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Neat work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek sqaud Neatly completed the work. All boxes were also taken out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad took down large TV above fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took down the TV above the fireplace mounted to the wall. They did a great job not causing damage to the wall or the TV. They even put the TV back in its original box for me! Highly recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shay did a great job installing my new TV and sound bar. Hr also took the time to show me how to operate my new equibment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad top notch .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys were polite , quiet and cleaned up . I had issues getting them booked . Bad service getting the proper guys to house .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek service was great, employees came and set up my tv and stayed until I was completely satisfied on the setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem TV dealt with very professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony TV had sound problems from the first week of ownership. Customer service was all over it and made things right with great professionalism. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great! Do NOT allow for a third party to do anything for you. Insist on the Geek Squad guys. Professional, friendly, and got the job done how we wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad completed the task in a short efficient amount of time before leaving making sure I had all my questions answered plua a few suggestions made by the team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A +

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy guys did a great job removing my old TV and hanging a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TT3672

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best!! Had a lot done to my house. 4 guys pretty much all day, didn’t leave till everything’s working, and I knew how to work it… very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. Fast and efficient. I was able to reschedule as needed without issue, and the techs had all their own equipment for the mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great Job well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's work was excellent. He was very informed and did the work professionally in a short time period of time 5-star rating for Orlando.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dismounted my two TVs from wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geeks come out to dismount my two 85in Samsungs that were flat mounted on the wall. Preparing for my move.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad dismounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agents dismounted TV- the process was quick and easy

    I would recommend this to a friend
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