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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1915 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the overall performance and speed of the "Uninstall of a Mounted TV/Display up to 55”" service, with users describing the process as effortless and hassle-free. Many appreciate the connectivity aspect, mentioning successful integration with various devices. However, some customers have noted that the service does not include patching holes or packing up items after the uninstall.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,915 reviews
  • Rated 5 out of 5 stars

    Nigel is the best A++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nigel was the best. Professional, skilled and knowledgeable. His service is something that justifies keeping total tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional in dismounting my big screen and mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv & soundbar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, courteous, and very efficient. Hooked up my new TV and sound bar and everything is working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad uninstalled our TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior to moving, we had our 65” TV uninstalled by Best Buy - the Geek Squad agents were helpful and very quick, We are having 2 TVs mounted by Best Buy in our new home in early October (65” and 75”).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gavin was super helpful with everything. He and his partner were punctual, welcoming & very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carter and Roy safely removed faulty installation, processed return and set up Geek Squad service to finish job properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how the tv extends from the wall with enough room to do anything i need to do behind the TV also i can turn it to the right of need be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job with tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people that installed tv were great removed old tv and installed new one with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount and behind the wall install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had all the cables ready for an in the wall installation and the guys did a great job centering the TV even tho the studs are not centered. Quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new mount didn’t work they came up with a solution on the fly to use the existing one .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Uninstall of a TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn't drop it so good. I provided the box, but what would they have done if I hadn't had one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were on time very professional and explained all the features in simple terms!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, efficient, and friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marcus an Joaquin first examined the installation site for plumbing and construction type. Then they unpacked and examined the tv for damage. Installation and setup were quick and professional. A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service provided by geek squad members to uninstall and reinstall the mounted tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and professional as usual. Geek Squad reps are always on time and provide great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65” Samsung install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job, very professional. Talented I’m and out in a short period of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time. Very respectful, explained all processes, before mounting the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit works as promised and the delivery was on time. The installation went smoothly and it looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was quick, easy and painless. I would recommend geek squad setup any day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David and Luis were incredible! Friendly and experts at what they do.

    I would recommend this to a friend
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