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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1905 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,905 reviews
  • Rated 5 out of 5 stars

    Geek Squad Rescued A Near Disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were so helpful. I had recently moved into a new home and the wires and controllers were misplaced. However, they figured out a fix and I am very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ismael and his partner were friendly , respectful and professional. I have been without a tv for 6 weeks , they listened and their tone was so sympathetic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV swapped out well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers very professional. Communication could be better. They were not fully aware of what the job entailed. Wanted my TV hooked into my stereo receiver in the basement & they could not do it. Old TV was taken down & put in basement & replacement was installed well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how the tv extends from the wall with enough room to do anything i need to do behind the TV also i can turn it to the right of need be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really knowledgeable of technology and great job installing appliances and entertainment.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    RIP OFF/HIGHWAY ROBBERY BY BEST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible! They guys were nice but they broke my tv by a careless error. I have NOT been reimbursed for anything and NO ONE has reached out to remedy the problem even though I have called numerous times. I had to but a new tv and pay for a new wall mounting at my new place, plus more to mount over the fireplace. HUGE RIPOFF!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Remounting our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job remounting our 77" TV in our new apartment. Kim

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery & installation Agent was very patient. He was certainly needed to make a smart TV work with Cable Box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV to wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! on the install and service provided. Will recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount and behind the wall install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had all the cables ready for an in the wall installation and the guys did a great job centering the TV even tho the studs are not centered. Quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and fantastic service by the technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier! The guys came in and very professionally did their job. They made me feel like I was the most important person in the world. They were willing to take as much time as necessary to make sure everything was covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem/router is next purchade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service techs installed and hooked up my TV demonstrated to me how to use and suggested future purchase of a modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3-man crew that came to our home was great!! Courteous, efficient, willing and able to answer all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Crew was Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3-man crew that came to our home was great!! Courteous, efficient, willing and able to answer all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always good to have when you purchase anything expensive from bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad uninstalled our TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior to moving, we had our 65” TV uninstalled by Best Buy - the Geek Squad agents were helpful and very quick, We are having 2 TVs mounted by Best Buy in our new home in early October (65” and 75”).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job as always. Appreciate their inside into the poducts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy unmounted my tv from wall and remounted it downstairs. He also hooked up soundbar and woofer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek took down my wall mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as always Geek Squad agent was fast and efficient, courteous and friendly!

    I would recommend this to a friend