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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1910 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers highly value the overall performance and speed of the "Uninstall of a Mounted TV/Display up to 55”" service, with users describing the process as effortless and hassle-free. Many appreciate the connectivity aspect, mentioning successful integration with various devices. However, some customers have noted that the service does not include patching holes or packing up items after the uninstall.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,910 reviews
  • Rated 5 out of 5 stars

    mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that installed my TV was a very, very wonderful person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Pick-Up and Replacement

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents were very professional and reported in a timely manner. I appreciate all the additional feedback they gave in reference to the television I had purchased. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech service agent installed my new tv and went through all of the apps. He was a great guy and everything is working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Uninstalled My TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent dismounted my tv and accompanying accessories and helped me carefully package it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounted tv removal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get professionals to do the work so you wont break or tear up something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both of the guys were great. Very friendly and very knowledgeable. Can't say enough good things about them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removed old TV & installed the new without delay.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery men were very knowledgeable & helpful. They ran thru the basic use of the TV & answered all of my questions in a friendly manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thoughtful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Successfuly uninstalled a large TV and soundbar mount. No damage. Repackaged it so t could easily be stored. These technicians were thoughtful and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has done it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get 3 TVs uninstalled due to me moving the agents were prompt efficient and took great care in handling my TVs will definitely recommend this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathan was very helpful and we requested him personally each time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great - hooked everything up and make sure all apps and programs were working before they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    undo tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The removal of a large wall mounted TV went smooth and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The 2 gentleman were quick and awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman took off my wall mount that I could not take off. Installed the new one the better place. New TV looks awesome the so were the guys who installed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Caring service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad disassembled my tv and hauled it away with all included parts and accessories.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad was helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the universal stand I purchased on the internet did not work with the TV I had relocated to another room so the reinstall and setup was not performed. I received a credit for the $$ paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good guys got the job done without any issues and left me feeling good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed 2 TVs in my new house.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris mounted both TVs in a professional manner. He was clean, polite and quick. I appreciated him and hope all my service calls go just as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad uninstalled the tv .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time . He was very careful taking the tv off the wall and putting it back in the original box . Very professional and helpful .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Happy Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn’t need to replace TV after all . Some magical tweaking via computer fixed the issue . Again very smart dudes .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both gentlemen that came out was very polite and knowledgeable. 10/10

    I would recommend this to a friend