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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1910 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers highly value the overall performance and speed of the "Uninstall of a Mounted TV/Display up to 55”" service, with users describing the process as effortless and hassle-free. Many appreciate the connectivity aspect, mentioning successful integration with various devices. However, some customers have noted that the service does not include patching holes or packing up items after the uninstall.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,910 reviews
  • Rated 5 out of 5 stars

    TV install on Wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek Squad installed my wall mount and tv. They were very knowledgeable and careful during the install. They also cleaned the area after completing the installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over-all good value with a few limitations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over-all very sturdy, but the telescoping is limited as is the turn and tilt. I should have spent a little more and got a slightly better mount. I paid $199.00

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took tv’s off wall and took equipment apart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman took 3 large TVs off my wall and disassembled my equipment. They were professional, quick and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service very fast.the guys showing up early is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use but glad its there. They always respond promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT JOB!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    INSTALLATION WAS SUCCESSFUL AND THEY DID A GREAT JOB!! THIS IS THE SECOND TIME I HAVE USED THEM TO MOUNT MY TV ON THE WALL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money and customer service. Quick and simple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service from Rob and Shanelle. In and out quickly. Squeezed my appointment in at special request of manager.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is fabulous!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad showed up on time and quickly unmounted our 65 inch tv and mounted our new 75 inch tv. Great job

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Please see comments

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that I was definitely overcharged for the dismount. They were in my residence for less than 15 minutes, and I had to pay a lot of money for it. The re-install went fine. Best Buy should look into giving me a store credit on the dismount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew is the BEST!!! They will stay & teach u how to work all of your items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Informative and quick in service, very satisfied. They made sure they leveled the mount because I had concerns of prior mounting level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This groups does an excellence job. This is a professional service organization that has never let me donw.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job!!!!!!!!!! Person very professional, on time , and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve used the Geek Squad for years. Very helpful and great as always!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician is excellent and works very neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and the technician is always helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great with customer service and they quick with their services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect mount for our 40 inch TV. It's strong enough to hold it, yet hides completely behind the TV. There is no bulky square that shows behind it. Perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV mount properly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick install from the experts. Would have punched a gazillion holes if I were to do it myself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy viewer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bigger screen really makes viewing a pleasure! We added a sound bar and created a little entertainment center.

    I would recommend this to a friend