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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1915 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the overall performance and speed of the "Uninstall of a Mounted TV/Display up to 55”" service, with users describing the process as effortless and hassle-free. Many appreciate the connectivity aspect, mentioning successful integration with various devices. However, some customers have noted that the service does not include patching holes or packing up items after the uninstall.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,915 reviews
  • Rated 5 out of 5 stars

    Superior installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Julian was awesome as usual my second time of having him and his team is incredible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service from Geek Squad. Worth every penny. Their professionalism, knowledge & patience with us were second to none.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad UNINSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to take down my TV were awesome. Very professional. I love being a member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are awesome team very fast very efficient they work very clean highly recommend using them it’s totally worth the expense

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I expected. Gives a firm hold after positioned, hasn't moved any. Geek squad installed it exactly as I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On Time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No fuss, got right over on time and completed the job in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    David and Brian (Geek Squad) were great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David and Brian (Geek Squad) were great! They were friendly, professional, extremely knowledgeable and helpful. The service could not have been better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple job but high price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was professional and thorough. Only complaint was price for amount of work required.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Todd and partner at Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! On time, polite, knowledgeable and quick. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 82” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 82” TV over the fireplace and connected it to my DIRECTV receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they did a clean job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service, the service was absolotely clean and was amazing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Please see comments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that I was definitely overcharged for the dismount. They were in my residence for less than 15 minutes, and I had to pay a lot of money for it. The re-install went fine. Best Buy should look into giving me a store credit on the dismount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount that can be installed very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very flexible and sturdy mount. Once installed it can move to different directions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great help. I would do it all again if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was east to take off. Friendly staff. Easy to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service with the uninstall and previous install. Always great service, friendly , timely professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad handling everything with the installation of my TVs made things so simple! They were fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad stalled my TVs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledge technicians that arrived on time and completed the work efficiently and left my house clean and intact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service techs removed our old TV and mounted the new one. They were very professional and handled everything with great care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service as always. Great communication, always wear masks and booties without having to ask.

    I would recommend this to a friend
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