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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1910 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers highly value the overall performance and speed of the "Uninstall of a Mounted TV/Display up to 55”" service, with users describing the process as effortless and hassle-free. Many appreciate the connectivity aspect, mentioning successful integration with various devices. However, some customers have noted that the service does not include patching holes or packing up items after the uninstall.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,910 reviews
  • Rated 5 out of 5 stars

    Highly skilled at their job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was removed and a new one remounted. Excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy unmount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took down my old tv and checked all my cables, and then installed the new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hung our mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount, they suggested, is well hidden. It's holding our 85" TV without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Uninstalling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing a new television, I needed my current TV to be uninstalled and removed. The geek squad was wonderful. They were quick and full of knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy uninstall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents uninstalled our tv, cleaned up, and took it away. They are a pleasure to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted our TV and as always did an awesome job. Problem we are having is with our tv dropping sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Uninstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and careful removing our TV from the wall. I would highly recommend them for this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Once they removed it, they relocated it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The removal of the out bracket took them seconds to do with no extra mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad uninstalled old TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad uninstalled our old TV and soundbar and moved them to our bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is fast and efficient. Great, professionals, and friendly service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squa took down my 75" Samsung for remodeling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great!!! Very respectful and always in contact and they're there when they say they're going to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was such a. Great deal and experience. Thank you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Protection Plan canceled on new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a tv & 5-year protection for our daughter, it was installed by the geek squad when finished, the installer noticed a flaw in the screen so he reordered another tv. when that was done the protection plan was canceled by best buy. Geek squad brought the new tv, installed and returned the prior tv. however, when I checked to see if the warranty was put back on the new tv, it was not. I spoke with chat after approx 15 min. I was told he couldn't help me, then instructed to contact the back end dept. I'm very frustrated with this run-around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount and TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sal and Tyler installed a tv mount and tv. They were awesome. Professional and efficient!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Hooked me Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked me up and gave me instant gratification.Neat,cleaned up ,removed TV carton and refused a tip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A geek squad like agent Ron is what keeps loyal customer. He is friendly yet very professional. He showed and demonstrated how to operate our new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product Glad I shopped at Best Buy I will keep shopping for Best Buy products great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was knowledgeable and very nice. He arrived on time and finished early

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Uninstalled TV and equipment for move

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and disassembled my TV and sound equipment and packaged for a move. All equipment arrived at new location with no damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and installation on time will always use for taking down and mounting my tvs

    I would recommend this to a friend