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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1915 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the overall performance and speed of the "Uninstall of a Mounted TV/Display up to 55”" service, with users describing the process as effortless and hassle-free. Many appreciate the connectivity aspect, mentioning successful integration with various devices. However, some customers have noted that the service does not include patching holes or packing up items after the uninstall.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,915 reviews
  • Rated 5 out of 5 stars

    clean and fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job, they also showed me what they do just in case if I want to mount a TV in the future in my other room , very friendly and pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I've used Geek Squad twice. Excellent work!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was courteous, well-informed and able to answer all my questions. I used them 3 yrs ago and the service was great then too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product + Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great equipment along with excellent service has been provided by Best Buy of Memphis.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed So well amid many connection problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff was great all around, and was a complex undertaking with cabling etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cesar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very patient. Good customer service skills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my Tv and Mount really fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my Tv and Connected it to all my devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Change out TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was great. Very knowledgably and through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was very quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Phone Service was very quick! Can't say enough nice things about them. On time and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys cleaned up the area and removed the old tv great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys we’re on time and beyond helpful. They were patient and diligent navigating my basement I wouldn’t dream of using anyone else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad uninstalled and mounted replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t do it myself. Good service and quick installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad guickly installed TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and totally set it up completely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks always do a great job. Had them out for many different things and never met one that is not knowledgeable able what they come for, VERY professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, arrived earlier and was very patient , love totel tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was efficient and polite. He was clean and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for mounting brand new Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and Geek Squad knew exactly what to do as far as mounting my new tv onto my special mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very frio, polite and inform. He expi everything to us in way we can understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickest and easiest mounting process. Too less than 5 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great- they explained everything and was quick and efficient. Great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install for my TV mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job with my TV install. I am very happy with it. It didn't take long at all to put up.

    I would recommend this to a friend
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