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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1910 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers highly value the overall performance and speed of the "Uninstall of a Mounted TV/Display up to 55”" service, with users describing the process as effortless and hassle-free. Many appreciate the connectivity aspect, mentioning successful integration with various devices. However, some customers have noted that the service does not include patching holes or packing up items after the uninstall.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,910 reviews
  • Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like the original wall mount. Had Geek squad remove and install a better one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an amazing job hooking up the tvs and left it perfect with no cords showing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks? No way, they are professional’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Miguel and Steve were courteous and knew their job well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service provided by punctual, and knowledgeable technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service on TV install !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on time friendly and did a nice job. No hassles !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The three geek squad guys who uninstalled my tv and reinstalled a new one couldn’t have done a better job. Worth the $. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific job! Ther installers were very knowledgeable and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents completed requested service along with additional recommended add-ons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV uninstall service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and quick uninstall tv service. TV was handled with care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. They take her care in providing you the upmost service. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 inch lg install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation was done very efficiently. installers were knowledgeable at their job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lucas was great. Knowledgeable and professional. Geek squad is the best.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Complaint about Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The biggest complaint I have is that the Geek Squad Techs who gave me their cards in case I needed help, was told to call anytime, and if not available would call back, never called me back when I called; left 2 messages and even went to store to leave a message for a call back, but no one called. I ended up calling the main number and have complained about it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great job installing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon did a great job installing TV on fireplace rock wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was fantastic. Took his time and explained how to use the Tv,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great and very knowledgeable. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Very professional and experienced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and technician was very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    smiles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when it comes to trust, I trust these guy's cause they do a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My uninstall date was a mixup not on my part but bestbuy corrected it and the uninstall went well. I would recommend it.

    I would recommend this to a friend