Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $86.99
Clearance
The comparable value price is $299.98

Customer reviews

Rating 3.8 out of 5 stars with 132 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

69%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use of the 48-Device Universal Remote, citing its intuitive functions. However, some customers express concerns regarding the remote's price and the need for professional programming. Negative feedback also includes issues with compatibility and battery life, particularly in low-light conditions due to the lack of a backlight. While functionality is praised, the cost and potential programming challenges are significant drawbacks for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 132 reviews
  • Rated 4 out of 5 stars

    High Expectations

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward to all this has to offer in one remote.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the greatest

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if it's not set up right, but it does not turn off our cable box. Also, it is not very user friendly so sometimes I just push buttons hoping something works. I'd look for a better remote.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great remote. Works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great remote. Works very well. No complaints at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remarkable remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Universal remote X-7 offers you the ability to customize the remote to satisfy your preferences. Once programmed it stays programmed. The downside is, unless you are very tech savvy, this remote requires professional application.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to use in dark room

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons are not conviently arranged and hard to use in dark room unless you turn on intrrnal light. Simple things like system turn on are two step processes

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Complex

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but i would recommend logitech over it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Backlight

    Rated 2 out of 5 stars

    Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this remote is not backlit so it is virtually impossible to use in a dark room; I don't recommend it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for old universal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much potential that I still haven't figured it out. Could have used a little more instruction. Don't know how to search for a program by keying in the title and have to resort to a guide search. Chris was great but a manual would have helped!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took to long to get service and too expensive.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took almost a month to get the Geek Squid to get here to check my remote. They were only here about 10 or 15 minutes and I feel I was charged for their service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Universal Remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote does everything. A little complicated to get used to but the Geek squad set it up and spent a lot of time with us teaching us how it works.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Remote

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little hard to get used to, but overall we are satisfied with our remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Remote

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Vacaville Store was extremely helpful in choosing the right remote.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Universal Remote

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too difficult to use. Too many buttons and the remote created a lot of problems as it didn't work well with the TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff who came to our home was very professional and helpful. His knowledge solved our problem easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like my remote

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase. Having a built in screen really helps.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    relatively unsatisfied with product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    system does not function each time selections are made. you have to press your selection multiple times on occassion very annoying i upgraded from an osiris system and expected much more for the price i paid. disappointed!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellnt product

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent all-in one remote for home theater. Also home wired for complete sound. Excellent 2 zone control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This puts everything together

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Explanation of this product is simple: "From Many, One". Now you can throw away all your many remotes and concentrate on using only use one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple universal remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not into the biggest gadgets but wanted a remote to run my cable, tv, and svs player and this fit the bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price. Ease of use!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product customer service assisted with showing how to operate remote. Very satisfied.

    I would recommend this to a friend
Sponsored