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Customer Ratings & Reviews

Your price for this item is $86.99
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The comparable value price is $299.98

Customer reviews

Rating 3.8 out of 5 stars with 132 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

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Cons mentioned filter

69%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use of the 48-Device Universal Remote, citing its intuitive functions. However, some customers express concerns regarding the remote's price and the need for professional programming. Negative feedback also includes issues with compatibility and battery life, particularly in low-light conditions due to the lack of a backlight. While functionality is praised, the cost and potential programming challenges are significant drawbacks for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 132 reviews
  • Rated 5 out of 5 stars

    Great remote for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These remotes are awesome and Ryan Wobbe is the best installer I have ever worked with. I would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Universal Remote Control - 48-Device Universal Rem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great universal remote. We have our projector, DVD player, and Roku hooked up through the universal remote - works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product but the purchaser must have a tech from geek squak program it. probably overkill

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    a bit over rated for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing some functions that were included on my previous controller.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a universal remote easy to use and had the geek squad recommend one, we are very happy with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best remote ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta say. I was skeptical as to whether this remote was worth the money. Definitely is. Very pleased.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    find it cumbersome and lacks features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think for the price, it should be more user friendly with shortcuts to frequently watched stations to be easily programmed..i would not recommend it or but another

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and setup by agents went very smoothly highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for a Universal Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing is that you can program it yourself and make changes.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    To many issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot of glitches.. it will change channel very rapid, it will change channel on it's own. I don't like it not worth the money.. Keep a separate remote for all your devices

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not my favorite device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to operate remote control after receiver us in power saving mode. Responds very slowly to "commands" especially when compared to the remote that comes with Direct TV. Not Happy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way the whole buying experience works with best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was programd like it should be. I didn't have to wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it a lot. Improved from previous model. Good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Professionally set up by Best Buy. Works great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and well recommended by the team

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Remote & Professional Knowledge of Remote Disaster

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not work. Installation by Geek Squad was not effective in remotely controlling devices within Home theater. TV repeatedly went blank , Often remote keys did not work and device controls then worked but devices and TV or DVD signals did not work with universal remote.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get this new one. But, when my boxes needed updates the remote stopped working. I returned it yesterday. Sad it didn't work as I had hoped.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still need 2 other remotes to use TV I was told this item would simply it does not

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    1900's technology.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is not cutting edge technology. It's more towards archaic.

    No, I would not recommend this to a friend