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Customer Ratings & Reviews

Your price for this item is $389.99
The comparable value price is $600.00

Customer reviews

Rating 3.9 out of 5 stars with 27 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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74%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-27 of 27 reviews
  • Rated 5 out of 5 stars

    Ali

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you from Victor best person. He is very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Remote

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shown how to use it by the guys..They couldn't be nicer about it since I am a little bit older.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought in conjunction with sonos sysyem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Part of my sonose entertainment package. Easy to use. Considered the best. Highly recommend when you want the best.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective devices not backed up by manufacturer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third version of this remote that I owned. The first two worked fine for ten years each. This version is easy to use, but has a rechargeable battery pack. I was told by the BB/Magnolia installers that it would need charging only every two or three weeks. With minimal use, it drained within hours. Best Buy/Magnolia Tech ordered a new battery pack. When installed, the remote would not charge. He ordered a new remote and now, after two months of using, I am responsible for returning the defective device and I have been informed by the manufacturer that the replacement might be a refurbished device. BB/Magnolia is doing what they can to make good, but I would never again purchase from this company.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Makes electronic access simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having to use two to four remotes to utilize my tv, dvd, cd, ipod, and roku. This made using all my devices available at the click of a button.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good Luck!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paying $199 to have it removed! Never worked as stated.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of over price garabage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for one and a half years. The screen died. The remote never worked properly. I want back to the Harmony Ultimate cost less and does more then this garabage.

    No, I would not recommend this to a friend
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