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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 8 reviews

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75%
would recommend
to a friend

Customers are saying

Customers are satisfied with the UP4's sleep tracking capabilities, with comments praising the detailed sleep data including light, deep, and REM sleep stages. The heart rate tracking feature also receives positive feedback for its accuracy and inclusion in activity and sleep monitoring. The device's ability to monitor various aspects of health and fitness is a recurring theme in positive customer reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 8 reviews
  • Pros mentioned:
    Heart rate, Sleep quality

    Rated 5 out of 5 stars

    Awesome Fitness Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started with the Jawbone UP Move which is a clip on tracker however I desired something that would do more than just track my steps and sleep . The Jawbone UP4 does it it tracks my heart rate and my active vs idle time along with my sleep quality and it also works with my fitness pal app to track your food intake and caloric output. I actually bought two one for myself and one for my husband they both work exceptionally well the only thing I would change is the clasp it comes open way too easy when you are active. I didn't think about that on my review of the one I got for my husband but I have been more than a little upset by this on many occasions thank goodness it hasn't gotten lost, it is usually in my coat sleeve or it falls to the ground when I am doing aerobics.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep quality

    Rated 5 out of 5 stars

    Awesome Fitness Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started with the Jawbone UP Move which is a clip on tracker however I desired something that would do more than just track my steps and sleep. The Jawbone UP4 does it, it tracks my heart rate and my active vs idle time along with my sleep quality. It also has the ability to work with my fitness pal app to track your food intake and caloric output also adds a food score to help you understand the overall quality of the food you have eaten in the day.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep quality

    Rated 5 out of 5 stars

    Great activity monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracks activity, steps, heart rate and sleep. Sleep shows light, deep and REM sleep. Shows you calories burned and with the up app allows you to track calories eaten.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product but stopped working have to exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product for my boyfriend who is on a heart machine. It was to track his sleep and heart rate. The product stopped sending updates to his phone, and also would stay in sleep mode even when he was awake. Needless to say we will have to exchange it for a new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to have the UP24 and loved it until i wore it out. I've been just as pleased with this model. I only have two small complaints and those may be my fault. I find the fit around my wrist is either way too tight or too loose and because of this, my resting heartbeat rate seems lower than it should be. Overall though, jawbone is a good choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using this tracker. I haven't used the AMX payment feature yet, but the other features work great. I especially like the friend challenges - very motivating!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep quality

    Rated 2 out of 5 stars

    Poor Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pros: Great/easy to use user application, sleek design, sleep tracking is detailed, smart alarm was wonderful - never felt more rested at 5am in my life! The Cons: No digital readout (wasn't a big deal for me since I carry my phone everywhere), sizer does not stay tight after 1st week, clasp does not stay closed after 1st few days (i used a rubber band to fix that), plastic on both sides of the tracking mechanism cracks and breaks within 2months of use. I was a fitbit user, but switched to the pricier UP4 because I wanted to be able to wear my device in the shower. I don't wear watches so I would often forget to put the tracker back on after the shower. Polar is the only other well known tracker that has one made for swimming - but i didn't like the look of the device. My first tracker I owned for 2 wks before it stopped working. After a 1hr call to Jawbone support I was sent another (supposedly the device was faulty). I have owned my 2nd device for less than 2 months and the plastic around the tracking mechanism cracked and broke while sleeping. :(

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Buy Up3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy the Up3. The upcharge is not worth it!!!!!!!!!

    No, I would not recommend this to a friend
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