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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 224 reviews

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87%
would recommend
to a friend

Customers are saying

Customers have good things to say about the Rugged Case's protection and how well it fits the Surface Book. Many appreciate its ease of use and lightweight design, while some find it adds bulk. A few customers mentioned concerns about the hinge design and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 224 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for my Surface. Very strong and gives great protection for my Surface.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Fits great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great and as one of the only options for the surface book works great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfect Case for Perfect Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is awesome. Great product to protect this very pricey laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent protection for the Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection for the Surface....durable and sturdy while light weight

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great Protection for MS Book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on a good sale price, fits snug on MS Book, looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case for Surface Book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very protective case. A little spendy, but is worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case for protecting your investment wouldn't leave home without it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great for clumsy hands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son throws everything in the backpack and this is perfect protection

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good solid case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price, provides great protection for rough users.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does what it states. it is a bit heavy but it is a worthwhile tradeoff

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with purchase of this item. Would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a case for my Microsoft Surface Book and this works great.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about. Great protection. Just get screen cover.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great all around case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case offers great protection for my Surface Book

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is slender,sleek yet durable.Easy to put on laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not made for the performance base

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product because i was told it was what i needed. I get my surfacebook and the case... go to put them together... and i can't get it over the edge of the keyboard. You have to pay attention to this as Best Buy has to special order the correct case for the performance base. No idea why they carry a product and then supply the wrong accessory. I don't believe its even listed as an online item. Had to research / hunt this down myself and tell their business team what i needed. Luckily, they could order it quickly and ship it to me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product fits the surfacebook well and adds protection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Protection for computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to put on and does not interfere with function.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Very durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and fit perfect for the Microsoft Surface

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for the Surface Book w/ Performance Base

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is tough and looks decent. However, if you have a Surface Book with Performance Base and not the Discrete GPU, this case is not for you. I am giving it three stars because it was not easily determinable if the case would work with the new base or not. Although I was able to get the case to work with my Surface Book, it required the use to an Exacto knife and needle files. Even with the modifications I had to perform to get this case to work. I am still pleased with it after a month.

    I would recommend this to a friend
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