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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 224 reviews

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87%
would recommend
to a friend

Customers are saying

Customers have good things to say about the Rugged Case's protection and how well it fits the Surface Book. Many appreciate its ease of use and lightweight design, while some find it adds bulk. A few customers mentioned concerns about the hinge design and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 224 reviews
  • Rated 4 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good product.i recommend it. It protect very good my surface

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product looks great and works great. I like the fact that it's more minimalist and allows the product to show through. It does have a stylus holding clip.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's a Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say, I wasn't a fan of this case - there were very few that I could find so I was kind of forced to buy this one. It really didn't fit well, was cheaply made and not something I would recommend to anyone. I'm just going to keep my Surface Book as it was intended. Natural.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functional but needs some design changes to keep case in place.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Proper fit, functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits this product properly allowing full functionality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case for the surface book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is easy to install and protects the device well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Urban Armor Gear - Rugged Case for Surface Book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Urban Armor Gear - Rugged Case for Surface Book; however, must made sure that to check for the laptop size before you purchase it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protective case for computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does just what I need it to do. I travel so I need a case that can handle rough treatment. So far, this case is up to the challenge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite this case being rather expensive, it is absolutely worth it. Protects the surface book extremely well without overburdening it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shell does not fit properly there is about 1/2 in space between the power button and the case. And it's hard to put the screen back on when you detach it.. The black piece curls up and gets in the way.. Also I feel the case not enough protection

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protects from falls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since purchasing this case, the book has fallen twice from about 3.5 feet and still works fine and looks brand new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my Surface Book well. No issues. Still watch out for those coffee spills in the boardroom though!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    First one broke twice. Then they got me s bran ne

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very unhappy with the first Dell I got. inactive take it in twice. The guys are so great or I would have just gotten my money back and never bother but they were so great and so helpful thank God for that for you you should find out who these guys are one of them is Dalton and one of them is Jeremiah at your Lakewood store in Colorado Wadsworth and Crestline. They saved the day or I never would’ve come back We’ok see how this one is. Vote is still out. Thank god for your great staff. Oh Phillip is excellent with customer service as well. They all saved the day.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    One tough case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working in the field that I did in the military it was important to keep my information secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only hard case I could find that works with the Microsoft surface book because of its detachable screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I discovered it as a great tool for adding extra protection and quality is also good - durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great slim case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case! I’ve had it for over a year and not one issue. Very slim and sturdy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use with my new Microsoft Surface Book laptop/tablet and it works great. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as Advertised

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has been very helpful for my Microsoft Surface Book. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed this for over 2 years, it outlasted the actual laptop!

    I would recommend this to a friend
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