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Customer Ratings & Reviews

Customer reviews

Rating 3.5 out of 5 stars with 11 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.8 out of 5 stars

  • Range

    Rating 3.3 out of 5 stars

  • Camera Quality

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

64%would recommend to a friend

Customers are saying

Customers regard the Snaptain SP650 Pro 2.7K Drone's camera quality very favorably, with comments praising the clear picture and video quality when using an SD card. Positive feedback highlights the nice picture clarity. There were no negative customer comments recorded.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-11 of 11 reviews
  • Rated 3 out of 5 stars

    Hard to guide

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice drone. Challenging to guide and short life battery.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Drone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really haven't been messing with this for a while but it was fun when I first got it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great product...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product perfect for use when on vacation. My sons love it, and it also makes lasting memories at angles we could not do with a regular camera. Clear picture and works great on the beach...Great for 1st time purchasers who want to learn all the basics of using a drone...

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great starter drone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and it flies smoothly. Nice picture clarity

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Snapdragon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only flew for 40 seconds, wasted $160, instructions not complete and in Chinese. App on phone in totally different.

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.

      Could you please inform us more details about your problem? How it doesn’t work right? The item should come with user manual, if you need further help, please inform our support team.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected]. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Rated 1 out of 5 stars

    Cheap and Flies Forward, not Up.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drone feels cheap. Drone has a steep learning curve. Tried drone at the park and instead of flying up the drone flies outward. The joysticks are for 2 things: speed and spins. Doesn't feel like there was anything to actually control the drone flying. Just wasn't not fun and our search for a decent Non-DJI drone continues.

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      Thank you so much for sharing your experience. We apologize for any inconvenience this may cause you.

      Please try as follows,

      1. Make sure the battery is fully charged.
      2. Re-calibrate the drone to see if it works.
      3. Unlock the drone and then pull the left joystick up or press the one-key takeoff button.
      4. Check if the blade is installed in the wrong direction. Please understand that the direction of the propellers on the diagonal should be the same.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected] . We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Rated 1 out of 5 stars

    Poor connection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Drone connected at first, but quickly lost connection and flew out of range and could not be found. Horrible purchase

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      Thank you so much for sharing your experience.

      We apologize for any inconvenience this may cause you. Please follow these steps to troubleshoot.

      1. Uninstall the app and reinstall. When reinstalling, agree to all permissions required by the app.
      2. In the Wi-Fi settings of the mobile phone, click Forget the Wi-Fi and reconnect. After the connection is successful, when the phone prompts "This Wi-Fi cannot access the network, do you want to continue to connect?", choose to continue the connection.
      3. Restart the drone, turn off the mobile Wi-Fi, then turn on the Wi-Fi again, and turn off the mobile data and Bluetooth.
      4. Try other mobile phones to connect to the drone.
      5. Please try it outdoors and in a non-interference environment, such as outside without high-voltage cables or electronic equipment.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected] . We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Rated 5 out of 5 stars

    Husbands toy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for husband and he loves it. He cant get enough of playing with it. Has even gotten it stuck in the trees and left in the rain.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Good starter drone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good drone if youre wanting to try flying before spending hundreds/thousands on a unit. Come with three batteries total each lasting 15 minutes or so. Camera quality is ok, no issues with video lag or picture being blurry just missing some on the color spectrum. Had to exchange because one of the motors locked up but otherwise id buy again

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome multi purpose drone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally bought this to check our roof for hail damage and it worked flawlessly. Learning curve was very short and the ability to turn on heads up control is awesomeand makes it very easy to control. Sincs then have used it for many purposez including taking videos at our charity golf outing of each grouping to commerate the event. Ability to turn on high speed is also very helpful for use im open areas like fairways where gusts lf wind werre greater 5 plus stars for this. Video quality is awesome when saving to sd card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun family outing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drone was one of the best gifts I have ever bought for my husband. The controls were pretty easy sensitive at first. Set up was super easy to understand. The drone provided entertainment for our whole family.

    I would recommend this to a friend
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