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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 3.6 out of 5 stars with 102 reviews

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Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Range

    Rating 3.9 out of 5 stars

  • Camera Quality

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

66%would recommend to a friend

Customers are saying

Customers admire the Snaptain SP7100S Drone's camera quality and ease of use, frequently praising its intuitive controls and impressive features like GPS and Return to Home functionality. However, some users express concerns regarding battery life and occasional difficulties with the remote control. The carrying case and overall value for the price are also frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 102 reviews
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Remote control not working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote control did not work☹️ bought the drone fory son as a Christmas gift. As soon as he opened he got do excited and wanted to try it out. We turn on the remote and it was blinking we dowmload the app and it was showing low battery si we charge it for few hiurs and nothing we even bough another charger and nothing still showing low battery.

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      Thank you so much for sharing your experience.

      We apologize for any inconvenience this may cause you. Please follow these steps to troubleshoot.

      1. check that the drone and remote control are fully charged.
      2. Turn on the drone first, then turn on the remote control
      3. Shorten the distance between the drone and the remote control
      4. Pair the drone with the controller.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected] . We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice drone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son lives this drone i recomned anyone looking for a beginer drone to start with this one

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nope!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flew off never to be seen again the very first time we flew it. Wouldn’t come back home and respond to buttons. Just flew forever away.

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      Thank you so much for sharing your experience.

      We apologize for any inconvenience this may cause you. Please confirm the following information to help us investigate the issue.

      1. Whether the drone is within the control range when you lost it?
      2. How was the weather when you flew your drone?
      3. Did you recalibrate your drone before flight​?
      4. Have you pressed down any button before the drone lost control?

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected]. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    God Did

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is D-Block dope!!!! This is the best out chere!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera take great pictures

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He loved his gift , he stated it take great pictures

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too much trouble

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up was nearly impossible, when I finally got a drone that didn't have a defect to begin with.

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected]. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Unflyable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote would not hold a proper charge or sync up to the drone

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      Thank you so much for sharing your experience.

      We apologize for any inconvenience this may cause you. Please follow these steps to troubleshoot.

      1. Ensure the drone and remote have enough power.
      2. Restart the drone first, then switch on the remote control.
      3. Reduce the distance between the remote control and the drone.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected] . We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Rated 3 out of 5 stars

    Launch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having issues with launching. Got it connected but getting it to launch is an issue

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Its ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok. For the price. Could have better instructions

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote Controller not charging just after couple of use

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      Thank you so much for sharing your experience.

      We apologize for any inconvenience this may cause you. Please follow these steps to troubleshoot.

      1. Make sure that you are using the 5V/2A adapter. It's not recommended charging the remote by USB port of the computer. (The power of the USB port of the computer is too low to charge).
      2. Please kindly use the original USB charging cable to have a try.
      3. Please check the remote terminals/connections, verify the charger for damage or loose connectors.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected]. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Pros mentioned:
    Camera quality, Gps
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Budget drone

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new to the drone world I picked this unit up to for the purpose of reviewing so anyone who is new to drones hopefully this might help you decide if you should purchase or not. Some of the things I was interested in was the remote control and the 4k camera since that’s most important to me. After charging and calibrating the unit you are ready for take off as long as you can get gps from satellites. Take off was relatively simple but being the first time I flew a drone I was really hesitant to test its limits so I decided to hover close to the ground for a while before starting a journey. I took the drone to the school nearby just in case I accidentally crashed and I was really nervous about that so I wanted to take precautions the entire flight. After getting the hang of things I was able to venture out on my second flight and test some of the camera features along with the remote and both were very simple to use. I had cut the first flight short because I wanted to check the return to home was working properly. The camera works well and can rotate any direction you choose. Overall it’s comfortable to use and I had a lot of fun playing with this. I’m not sure what you get with the higher end drones but for me this was fun and easy to use making it perfect for a novice user without experience.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!  Remember your device comes with an 12-month warranty, and anytime you need help just let us know. Email:[email protected] snaptain

  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Fun…but also practical

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Snaptain SP7100S Drone seems like it has a lot of the features of much more expensive units for a very reasonable price. I am, by no means, an expert. In fact, this is my first time flying one of these things. Set up seems a bit tedious — that you have to go through all the pairing sequences each time you want to head out for a flight. Maybe this is a common thing with all drones?…I don’t know. Anyway, after doing this a few times, it really isn’t too much of a distraction. There. I’m over it. Getting used to the controls took me a little while, but I am getting used to it. You gotta understand — I’m not a gamer, either. After a few ups and downs and turns, it’s fun. But I have other things to do with this little guy. The practicality of this drone came to light knowing that I wanted to do a visual inspection of the roof of my motorhome. I know there are hand commands that you can use to initiate photos and video, but I didn’t have any problem just using the regular ‘buttons’ on my phone. I have a neurological condition that makes it unsafe for me to climb ladders to do this kind of thing myself, so it was pretty awesome to be able to take two short videos of the full length of the RV’s rooftop, one in each direction. I also snapped a series of still shots from different angles around the a/c units, vents, and seams. Accessing all of this on my computer screen at home, being able to stop and zoom whenever I wanted, I was able to check for any damage or degradation. Perfect. Thank you Snaptain. A couple things I have a bit of a concern about — If I try to hover in one spot, the drone seems to drift a little…and this is with no breeze. Also, the Return to Home feature works pretty well, but within about a 15-20 ft radius. Don’t expect it to be exact and plan ahead regarding your surroundings. Maybe mine’s just a bit off, but it’s not a dealbreaker. All in all, the Snaptain SP7100S Drone is fun and useful, especially for the cost.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!  Remember your device comes with an 12-month warranty, and anytime you need help just let us know. Email:[email protected] snaptain

  • Rated 5 out of 5 stars

    Exceptional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional! My first drone and not disappointed. Easy to fly and easy to set up. You will not be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantasic gift for my husband.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best item around. He has always wanted a drone and he couldnt be more happy and excited about this one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good review so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to get drone started… have followed all the directions to the T. Am now in contact with their tech support

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      Thank you so much for sharing your experience.

      We apologize for any inconvenience this may cause you. Please follow these steps to troubleshoot.

      1. Please make sure the drone and remote control are fully power.
      2. Please re-calibrate the drone on the horizontal plane.
      3. Check if the blades are damaged.
      4. Please fly the drone in a place where there is no wind.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected] . We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Pros mentioned:
    Camera quality, Gps
    Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 2 out of 5 stars

    Not the best but it's okay

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drone itself looks good and it feels premium tons of features like GPS, the drone following you , auto take off and auto landing just to name a few . Plus you get a 4k camera and it looks good when you play back the image straight from the SD card (which you have to buy separately.) To the computer . Where it suffers is from mostly the software, for instance first you pair the remote and the drone make sure that it does . For me it takes a long time for it to pair and it's annoying. Then you have to connect the phone to the drone's wifi signal then you can open the app and use it. The app doesn't even do it for you automatically or even specifically say it . Luckily I read all the manuals first . You would think the app would help you with the setup but it does not. When you do stream straight to the phone it's in 720p to me that's not good because I need to see what it's going to look like in 4k so i can make the necessary adjustments to the camera on the go not look at the footage on my laptop and see if its washed out or too dark . So you must have some video editing software to post edit anything. At least they could have done 1080p stream. You get 1 battery that's it , they website doesn't have anymore for sale . To charge the remote it uses USB micro it's 2022 c'mon now USB C .

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected]. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Rated 5 out of 5 stars

    REVIEW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD PRODUCT BOUGHT FOR MY GRAND SON HE LOVES ITVVVVVVVVVV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Snaptain SP7100

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the drone, and so far there is nothing to complain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun drone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was thrilled. Flies well and good battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything worked Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the products and its works excellent.

    I would recommend this to a friend
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