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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 112 reviews

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84%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the Apple iPhone 5s 16GB's camera quality, price, ease of use, and size. Many appreciate its affordability and user-friendly interface, along with the convenient size. However, some users experienced issues with battery life and phone activation. A few customers reported challenges activating the phone and noted that the battery did not last long.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 112 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Reasonably priced iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Verizon prepaid with intention to add it to monthly plan after a month - may or may not work from what I read. But my youngest daughter is pleased with this phone. Apple iOS, meh, size was the big motivator - can't get an Android anymore that actually fits in pockets etc.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    High powered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great high powered phone that is easily held in your hand. If you love apple you will love this phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Screen cracked within a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to make the screen more durable and the casing more durable. Need to urge customers to buy the screen protector

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazingly clear screen and camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my new apple phone! The camera is amazing one of the most often down played element in a phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice phone for teens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for a teen, she was very pleased with it. Very happy to be able to put minutes on it with prepaid cards.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good phone for a 1st time iPhone user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought I would get an iPhone but I did and I am enjoying the quality n size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So very pleased to have found this phone during a sudden need for my daughter who recently relocated to California where Verizon Wireless service is more reliable than the Sprint iPhone that served her well in the Midwest.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Seems cool so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems pretty good so far.This is my first iPhone so I'm still getting used to it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheap but small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one online. I went to store to pick it up and it wouldn't unlock.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great gift for my teenage son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great, affordable option for a teenage who has to have an iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, love the color and the camera. Will get another one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome glad to be there and in the iOS now and out of the droid.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a good phone. The price was in line with my budget.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone for my brother to use while he was looking for something newer. He ended up keeping this phone and loves how it works.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Phone for mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works well & wasn't too expensive. User friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great price for 5s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is s good deal for iPhone 5s. Found in near by store

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for a person who just learning the iphone.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome iphone 5s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son and he's super happy! Works awesome like it should. For $150 why not!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm upset bc it was a gift for my daughter and we couldn't get it activated by Verizon or best buy they told us we had to give it to them for 3 day so the can do the paperwork to activate it. This made me very upset bc it's a prepaid and shouldn't of had no issue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone is great if you do prepaide had some problems switching my previous plan and number over but the customer service is great and really easy going .

    I would recommend this to a friend
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