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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 112 reviews

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84%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the Apple iPhone 5s 16GB's camera quality, price, ease of use, and size. Many appreciate its affordability and user-friendly interface, along with the convenient size. However, some users experienced issues with battery life and phone activation. A few customers reported challenges activating the phone and noted that the battery did not last long.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 112 reviews
  • Rated 4 out of 5 stars

    I'm on the fence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received this fast. Had no problem switching from my old sim to new SIM card online at no cost to use with with my existing phone number. Only problem is it gets really hot. Not sure if I received one with a glitch or if it's the apps I'm on. Other then that it works great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Locked to Verizon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but locked to Verizon Prepaid. If you want to use the phone on a different network, it's I mpossible to unlock without their service.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    GREAT PHONE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PHONE GREAT CAMERA I WOULD RECOMMEND THIS PHONE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Capable of iOS 10 and all apps that come with it, this is still an high end phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works very well, but is small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone in order to run a specific app. I haven't been able to test that yet, but everything else that I've tried has worked very well. Battery time is better than an Android phone that I used before the Apple 5s.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Older model but still works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worried that older model phone would not work as well but have not had any problems with it. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price and product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, I ordered this phone forf my daughter and she loves it...it w as a great price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great iPhone and it lasted for as long as it could. Newer updates has kept this phone from being functional now. Decided to switch to an Android because of that.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone for my son (9 yr old) and a reasonable price for an iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use phone all around.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third iPhone. Couldn't get any better for me. Simple to use product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Replacement for older phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technology in the 5s is still current-relevant and a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Not too big or small. I got warranty just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is about the 6 or 7th iPhone I purchased, since my family is wanting to join team iPhone. And Verizon is great! The service is amazing and not to mention that now they feature an iPhone 5s prepaid!!! The pain is just $45 a month and the signal is amazing. Would definitely recommend this product and the service provider (prepaid plan)

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Phone and Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone at a great price. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and great price. Fast shipping. Great gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bought it for my mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly i was debating on buying my mom a newer model of the iPhone but the 5s definitely still lives up to the iPhone hype. every basic iPhone feature that you look for comes on this model for a great low price and its definitely a great purchase for someone who is elderly and doesn't have much need for those new features.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    theres nothing better than a i phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the smaller size and the price was just right

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor volume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too small and the volume isn't good at all...I'm likely going back to Android.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an affordable iPhone the was not used. This product met my need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for IPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Older model, but a good value for an IPhone . Perfect for someone who doesn't need much storage .

    I would recommend this to a friend
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