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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 112 reviews

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84%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the Apple iPhone 5s 16GB's camera quality, price, ease of use, and size. Many appreciate its affordability and user-friendly interface, along with the convenient size. However, some users experienced issues with battery life and phone activation. A few customers reported challenges activating the phone and noted that the battery did not last long.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 112 reviews
  • Rated 3 out of 5 stars

    Apple iPhone 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase and received excellent service from mobile team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purchased for a friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know a whole lot because I purchased it for a friend but she hasn't said anything bad about the phone. She has had it for two yrs. and it seems to be fine. She uses it a lot for social media and it works good for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for my niece first one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has many features and it's great for doing school homework and it's a awesome first phone or just to have a reliable phone to use and I can't wait to buy my next iPhone. Thanks best buy for having the best technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second IPhone 5S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first I phone 5S last 2 years with out any issues until the fateful day it just couldn't take the wash and rinse cycles in the top load washer. This new phone is performing just as well and it is a pleasure to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was giving wonderful service and definitely will be back!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love iOS as a phone OS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love iOS as a phone OS, feels more fun and even logical in regular usage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly. Affordable and a great size and gift for a love one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for anyone looking for a nice prepaid phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love iPhones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my mom and she loves it! Same look as iPhone 5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 5s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad Verizon prepaid offers the iPhone now. Love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Features are better then the last phone I wS using

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I phone 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone my girl friend loves it and couldn't be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stepped down from a 6s, this is less bulky for my taste and has mobile hotspot an has fewer iOS issues than my friends iPhone 7

    I would recommend this to a friend
  • Cons mentioned:
    Activation

    Rated 2 out of 5 stars

    Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the phone but I could not activate it. The store tried their best but could not. Probably wont do this anymore.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone at a discounted price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my items in a timely fashion. I was concerned that the product was going to be defective because of how cheap it was but it was. Thank you Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the phone. This phone works perfectly with my Resound hearing aids.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Phone ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone shuts right down when it gets hot...and the headphones that came with it are not for it...they fall right out..haven't even had it for a month yet and it has died twice now..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where wonderful with everthing they did I would shop there again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new phone. Worth the money and not as much as the newest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone for teenagers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy always have the latest products in stock. I was very pleased with this iPhone. My daughter really enjoyed the new features.

    I would recommend this to a friend
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