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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 3.9 out of 5 stars with 171 reviews

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80%
would recommend
to a friend

Customers are saying

Customers are positive about the easy setup, portability, long battery life, strong signal strength, and the convenience of having Wi-Fi without a contract. However, they are negative about the data usage, price of the plans, activation issues, and limited coverage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 171 reviews
  • Rated 4 out of 5 stars

    Great hotspot for on the go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Verizon ellipsis Jetpack 4G-LTE is good for on the go. Need to have low tech knowledge to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    HOT SPOT is HOT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this hot spot. Really helps to get signal in a very weak area.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works good out and about

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verizon did a good job with this version. Good antenna and long battery life. Overall I like it, only complaint is that the data remaining option often doesn't work and you need to log in with the computer but other than that it works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I live it nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect thus is the right product This is what I was expecting

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Great for traveling, especially with kids.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Customer service hold very long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the jetpack works it works. The problem is keeping it connected. Alot of dead spots. I bought it to use with my ipad. Sometimes it works sometimes it doesnt. Very disappointing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    One of the better Hot Spots

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fairly easy to set up. Not exactly per the prepaid card I purchased, but manageable with the use of your phone data prior to getting it hooked up. The unit never gives balance of gig usage however and you have to go online to Verizon if you want to check that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Travel friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my long weekend and it really helped in remote spots. Only thing is have to take care of my recharge which I did later online. It took llitle additional time to come online. Overall its good for travel usage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Really works in remote area!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up for a non-techy like me. Most happy with the Verizon customer back up if u encounter problems. Unit itself won't give me data usage remaining but go online to your account and you get full info on usage. Works well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great for short term/temporary need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to get internet at my Mom's in the country. (She doesn't have or want). Was able to go on and do what was needed. Lasted pretty long for non-video/gaming purposes. Would not use for a permanent solution for home.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength, Speed

    Rated 5 out of 5 stars

    Very Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. If you Internet fast and don't want to wait for cable installation, this product is perfect. You can take it with you and it picks up the signal great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nearly perfect wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit so I could take work on the road this year. They offer a pay as you go or contract. I chose PAUG because I only need it for vacation. No breaks in signal strength when connected, and I can connect anywhere I find a cell signal. The data is fast. The unit was reasonably priced at 19.99 and 2 mo//5gb data was $60. More than enough for my data entry processing online. Overall I am very pleased and would definitely recommend it to others. It's small too, (2"x2.5"X11/4").

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Might fit your needs; it seems to fit mine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a stand-alone no contract device, independent of using an existing cell phone service as a hotspot. Specifically for use in an RV to allow use of ROKU and iPhone, without using up the contracted iPhone data. With only a few minor hiccups, it has served its purpose. Setting it up (activating) over the phone with Verizon was a bit painful; took forever to get them to understand it was a prepaid device... The sales associate at Best Buy was AWESOME, very helpful and patient, explained the alternatives and features of each, and that was much appreciated by a confused old man (me)!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little skeptic on buying this but it was super easy to set up. Used along the Northern CA coast where service is sketchy. We had full internet service that worked better than our home service.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength, Speed

    Rated 5 out of 5 stars

    A lot better than the last hotspot I owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a hotspot that has a strong signal! Even at a low signal, the internet is fast!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love the picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 1st flatscreen tv, easy to use, eliminates some of the components that were hooked into our old tv. Is east to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not what i expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have used item a few times and have to reboot several times as it loses signal hoping when i travel it will work better for me

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product because I did not have internet access at home like for two days and I really needed to do my homework. It does work BUT I was not able to open the school home pages (it did not work for that). I was really disappointed. It works good for all the social media apps.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well inside business and school buildings but not so dependable in moving vehicles on the highway or hotel rooms.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    good price but no touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price but no touch screen, so att one is better. but verizon has better coverage though.

    I would recommend this to a friend