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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 171 reviews

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80%
would recommend
to a friend

Customers are saying

Customers are positive about the easy setup, portability, long battery life, strong signal strength, and the convenience of having Wi-Fi without a contract. However, they are negative about the data usage, price of the plans, activation issues, and limited coverage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 171 reviews
  • Rated 4 out of 5 stars

    have not used it yet, but know we will love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have not used the hotspot yet but we know it will be good for us, thank you

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay but pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to go with a contract and unlimited usage. This one is for basics and gets used up in a few days. It was $50, so it would cost about $500 a month as much as I stream movies etc. Very small amount of data.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    not good. signal is weaker than others

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep this because this one is cheap one. But signal is weaker than other mobile broadband one.. but it is ok for casual user. If keep to use long time like 3-4 hours, connection was not good in my experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a godsend for my traveling family this summer. We all had the opportunity to watch movies, download books and work while on the road. I like that we can control the amount of data we need without a contract. Suggest to buy the most you can get. I find your data stretches long over time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hotspot works great for occasional use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need wifi occasional where not available...this is a good work around

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product Small Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great but wish the screen and buttons were more user friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality and performance at a very reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and performance at a very competitive discounted price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Served my purpose well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was charged twice for the data package I bought for it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job - could be faster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this to use in a rural setting. It works, sometimes, and often slowly. It cannot compare with broadband, and my phone is faster. But if you have nothing at all, this will work. I feel it offers better security than a public wifi.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good as long as you keep it activated!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a decent mobile hotspot with the exception that if you don't keep it activated, it is a very difficult process to reactivate it. so if you only use the hotspot when traveling, this is not the one for you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this wifi hotspot When I went over my data I used it to do everything. My laptop and my daughters. My phone and iPad. Even she I was at my daughter gymnastics. This was great to have on hand.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not so convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like it at all. The data doesn't last, I purchased 5GB which lasted 2 days, when I tried to buy more, I was told I can only do it by calling Verizon so they can re start your cicle because it's supposed to last 2 months. You can not just purchase data whenever you want. I will return it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It works but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Verizon - Ellipsis Jetpack 4G LTE No-Contract Mobile Hotspot works but the reception is not that good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Slow function don't work as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We. Ought on emergency when business internet went out we have had several issues but needed it to keep business going

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great wifi when traveling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Verizon Ellipsis allows us to have a great wifi connection wherever we go. We love to travel and camp, and can have better wifi than what is offered in hotels and campgrounds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased as a backup for my regular internet connection where as I work from home. Recently my cable internet went down and I was able to use this device without any issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had to replace twice

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked ok but I had to replace mine twice and my elderly father's 3 times before we just decided to get the step up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It is from VZ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch out when you use it on your computer. They will automatically calculate anything that is running in the back and use up your data.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Three tries to get it working.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return first 2 Ellipsis. Third time salesman called Verizon and had it activated by phone. Very please with it now. Problem was with Verizon, not Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to use while traveling and haven't had the opportunity to activate. Love the idea of prepaid internet access while on the road in our RV!

    I would recommend this to a friend
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