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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 135 reviews

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90%
would recommend
to a friend

Customers are saying

Customers value the Jetpack 4G LTE Mobile Hotspot for its portability, ease of use, and long battery life. They appreciate how easy it is to turn off and on, as well as its small and portable size. Customers also find it incredibly easy to use and are pleased with its security features. However, some customers have expressed concerns about the data usage associated with the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 135 reviews
  • Pros mentioned:
    Internet connectivity

    Rated 5 out of 5 stars

    Sweet Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely nice to have as I do travel. I take it where ever I go and have always been able to connect to the Internet

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Reliable access to the internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This jet pack is a great way to receive wifi. It is so much faster than our last device.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a model I lost that was 2 years old. The new one looses connection will using it moving in a vehicle, never had that problem with old unit

    No, I would not recommend this to a friend
  • Pros mentioned:
    Internet connectivity

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good product but could be faster. It's great for instant wifi anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great pickup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what I needed. Works well. I take it everywhere with me my kids love it especially when I'm traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Internet connectivity

    Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for connection to the web! Bought for when travelling, all those "free" connections.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great mobile link

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having a Jetpack. It increased my connection speed and has worked great when ever I leave home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works good. Does what i wanted it to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend it to anyone who wants mifi.Its portable and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    No wifi probs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power lasts forever. Just know you have an extra $20 on your bill for fees.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live in a very rural area and use this as our primary source of internet. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for road trips

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great for my kids during a trip across the country. They were able to play on their ipads and I was even able to stay connected as well. Only downfall is data plans are pretty expensive and depending on what you are doing you can go through some date pretty quickly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still learning how to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes I am frustrated because my phone and kindle have lost contact sonce the last time they were used.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good. Charge lasts long. Used in several cities, hotels, & air ports. Secure.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good hot spot, no problems yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems yet. With Sprint I had 20 connection problem's a day. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    mobile hot spot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far works great when out and about looking forward to using on our trip south

    I would recommend this to a friend
  • Pros mentioned:
    Internet connectivity

    Rated 5 out of 5 stars

    Great internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves my needs perfect. Where we live there is no Internet without it. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for traveling.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device works really great especially traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    WIFI DEVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DEVICE WORKED MUCH BETTER THAN MY PREVIOUS ONE. SALESMAN WAS VERY HELPFUL.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the battery life is good. always connects when turned on

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Not bad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not impressed. I had the previous version of the MiFi mobile Hotspot and don't see any difference. I wish I hadn't spent the extra money because it's no better. I do like the way it works.I'm a truck driver and it seems to work quite well most of the time.

    I would recommend this to a friend
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