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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 135 reviews

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90%
would recommend
to a friend

Customers are saying

Customers value the Jetpack 4G LTE Mobile Hotspot for its portability, ease of use, and long battery life. They appreciate how easy it is to turn off and on, as well as its small and portable size. Customers also find it incredibly easy to use and are pleased with its security features. However, some customers have expressed concerns about the data usage associated with the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 135 reviews
  • Rated 5 out of 5 stars

    Was beneficial on the road

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really helped to have internet service on the road instead of using public WiFi.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for camping and working away from home so you can enjoy life! With family and friends!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes life on road easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be difficult to deal with all emails and quotes when on road daily. Allows constant contact phone can't provide

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vacation hotspot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hotspot seems to operate in the manner for which it was purchased!! No disappointment..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a reasonable price . It was better than I was told. I am so pleased . You would not regret buying it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product! Allows you to work on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product for a reasonable price. I would recommend to family and friends

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product.works good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Verizon is ripping me on the data usage though. So I won't have this long.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It was a learning thing to get a new one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learned the hard way, as had to reinstall stuff No one told me that when I bought it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you travel a lot you know the security and reliability of hotel wifi. This eliminates that concern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for construction jobsite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good connection for jobsite trailer. At least two people are using it with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we had heard about this but didn't really know how it worked...now we know....we love it....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung Galaxy S8+ is awesome. I really like this phone a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Using for grandmother in nursing home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for grandmother in nursing home. We are happy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hate it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new jetpack keeps turning off after charging. Doesn't work for my Ring Video Doorbell when I'm on vacation; because it turned off. Thinking of connecting my old jetpack. I even went to the Admin page and changed the requirements to NEVER turn off but it stills does!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great hot spot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Verizon jetpack. Available data easy to read updates usage quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW Game Cards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game and game cards are a necessity. In-stock every time at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with MiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the money, but it is best to have a larger data plan when using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product and it met or exceeded all my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast wi fi access great in Europe as well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast Wifi connection powers my computer and other devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded older jetpack. Use it all the time when travelling.

    I would recommend this to a friend
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